Logo of Huzzle

RESERVATIONS GUEST SERVICE OFFICER (RUSSIAN SPEAKER)

image

ANdAZ

Aug 31

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Dubai

Requirements

  • Diploma/qualification in Hospitality or Tourism Management
  • Excellent English communications on both verbal and writing skills
  • Well versed with Opera system are beneficial.
  • Language Preference: Russian

Responsibilities

  • As a Guest Service Officer - Reservation, you are responsible for providing professional and customer-focused service to our guests, ensuring a memorable Andaz experience.
  • You are expected to contribute positively towards the smooth and efficient day-to-day operation of the reservation department and guest services to successfully achieve departmental goals.

FAQs

What is the role of a Reservations Guest Service Officer?

The role involves providing professional and customer-focused service to guests, contributing to the smooth operation of the reservation department, and ensuring guests have a memorable Andaz experience.

Is proficiency in Russian required for this position?

Yes, proficiency in Russian is a language preference for this role.

What qualifications are needed to apply for this position?

A diploma or qualification in Hospitality or Tourism Management is required.

Are there any specific communication skills needed for this job?

Yes, excellent English communication skills, both verbal and written, are essential.

Is experience with any particular software preferred for this position?

Yes, being well-versed in the Opera system is beneficial for the role.

What type of work environment can I expect in this position?

You can expect a professional and customer-focused work environment aimed at achieving departmental goals and providing memorable guest experiences.

Are there opportunities for career advancement in this role?

While the job description does not explicitly mention career advancement, positions in hospitality often provide opportunities for growth based on performance and experience.

What are the primary responsibilities of a Guest Service Officer in reservations?

The primary responsibilities include providing exceptional guest service, handling reservations efficiently, and contributing to the overall operations of the guest services and reservation department.

Travel & Leisure
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

Andaz represents a refreshing take on the boutique-style hotel. The atmosphere at Andaz is vibrant yet relaxed. Each hotel reflects the unique cultural scene and spirit of the surrounding neighborhood. In addition to friendly and uncomplicated service, signature Andaz elements include a personalized arrival experience, complimentary amenities in every room, the Andaz Studio – an informal meeting space designed to inspire and engage – and a bar/restaurant that attracts local residents as well as visiting guests. Andaz hotels and services have been created to reflect the personal preferences of today’s individual business and leisure traveler. Andaz also serves small creative meetings and other types of gatherings that call for a casual and stylish setting.