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Responsable d'Opération Industrie (F-H-X) H/F

  • Job
    Full-time
    Senior Level
  • People, HR & Administration

AI generated summary

  • You must have at least a Bac +2, significant experience in management and commercial development, strong communication skills, and a customer-oriented approach. Leadership and a valid driver’s license are essential.
  • You will lead a team of 10-12 technicians, provide technical support and training, manage client inquiries, conduct inspections, and optimize schedules while ensuring contract compliance.

Requirements

  • De formation minimum Bac +2
  • Vous possédez des compétences et une expérience significative en management et développement commercial initialement acquise dans le domaine des services
  • Une expérience en bureau de contrôle est un plus
  • Vous démontrez de très bonnes qualités relationnelles, de communication tant orale qu'écrite
  • Vous savez analyser et comprendre les problématiques métier des collaborateurs pour les accompagner dans leur quotidien
  • Votre approche de votre métier est guidée par le service à apporter à vos clients
  • Vous avez une bonne compréhension des enjeux business de l’entreprise
  • Vos qualités professionnelles vous permettent de gérer les aléas du quotidien avec beaucoup de sérénité et de solutions
  • Vous êtes dynamique, à l'écoute et doté d'un fort leadership
  • Permis B indispensable

Responsibilities

  • Vous animez votre équipe de techniciens : points quotidiens, réunions, entretiens d'évaluation.
  • Vous assurez l'assistance technique et la montée en compétences de votre équipe
  • Vous participez à l'élaboration du plan de formation de votre équipe suivant les besoins du service
  • Vous encadrez, animez et coordonnez une équipe de 10 à 12 techniciens
  • Vous participez au développement commercial du service en collaboration avec les autres Responsables d'Opérations et le Manager Opérationnel,
  • Vous assurez les demandes entrantes des clients.
  • Vous réalisez des inspections techniques,
  • Vous garantissez l'optimisation des plannings et veillez à la mise en œuvre des bonnes pratiques contractuelles pour les affaires dont vous avez la charge.

FAQs

What is the job title for this position?

The job title is Responsable d'Opération Industrie (F-H-X) H/F.

Where is the job located?

The job is located in Saint Genis Laval (69).

What type of contract is offered for this position?

The position is offered as a CDI (Contrat à Durée Indéterminée).

What is the salary range for this position?

The salary range is €40,000.00 to €46,000.00, depending on the profile.

What are the main responsibilities of the position?

The main responsibilities include managing a team of technicians, participating in the development of commercial services, and conducting technical inspections.

How many technicians will the candidate be responsible for managing?

The candidate will manage a team of 10 to 12 technicians.

What qualifications are required for this position?

A minimum qualification of Bac +2 is required, along with significant experience in management and commercial development, preferably in the services sector.

Is prior experience in a control office considered beneficial for this role?

Yes, experience in a bureau de contrôle is considered a plus.

What qualities are important for candidates applying for this position?

Important qualities include strong relational and communication skills, problem-solving abilities, dynamism, and strong leadership capabilities.

Is a driver's license required for this position?

Yes, a valid Permis B (driver's license) is indispensable for this role.

Does Bureau Veritas offer opportunities for career development?

Yes, Bureau Veritas encourages employees to create their careers and offers opportunities for personal and professional growth.

Is the company committed to equality of opportunity?

Yes, Bureau Veritas is committed to equality of opportunity and encourages applications from individuals with disabilities.

Shaping a World of Trust

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Employees
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Mission & Purpose

Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we foster confidence between companies, public authorities and clients. Bureau Veritas is a Business to Business to Society company, contributing to transform the world we live in. Driven by society, we are working ever more closely with our clients, addressing today’s crucial challenges and answering society’s aspirations. Bureau Veritas is listed on the Euronext Paris (Compartment A, code ISIN FR 0006174348, stock symbol: BVI).