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Restaurant Supervisor

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Franco Manca

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh

AI generated summary

  • You should have previous supervisory experience in a fast-paced restaurant, strong leadership skills, passion for Italian food, excellent communication, flexibility for varied shifts, and a hands-on problem-solving approach.
  • You will deliver exceptional service, support daily operations, coach the team, manage stock and rotas, address customer feedback, and ensure health and safety compliance.

Requirements

  • You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
  • Have a passion for great Italian food and creating memorable customer experiences.
  • Strong leadership skills, with the ability to motivate and inspire your team.
  • Excellent communication and interpersonal skills.
  • A proactive, hands-on approach to problem-solving and multitasking.
  • Flexibility to work evenings, weekends, and holidays as required.
  • A commitment to upholding Franco Manca’s values and delivering top-quality service.

Responsibilities

  • Lead by example, delivering exceptional service to every guest.
  • Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
  • Motivate and coach the team to achieve high performance and maintain our quality standards.
  • Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
  • Assist in managing rotas, ensuring adequate staffing levels for peak times.
  • Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
  • Maintain health and safety standards, ensuring compliance with all food hygiene regulations.

FAQs

What is the hourly pay for the Restaurant Supervisor position?

The hourly pay for the Restaurant Supervisor position is £11.80, plus service charge.

What are the main responsibilities of a Restaurant Supervisor at Franco Manca?

The main responsibilities include leading by example in delivering exceptional service, supporting the Restaurant Manager in day-to-day operations, motivating and coaching the team, monitoring stock levels, handling customer feedback, and maintaining health and safety standards.

Is previous experience necessary for this role?

Yes, previous experience in a Supervisor or Team Leader role within a hospitality or fast-paced restaurant setting is required.

Will I have to work on weekends and holidays?

Yes, flexibility to work evenings, weekends, and holidays is required for this role.

What benefits can I expect as a Restaurant Supervisor?

Benefits include a generous share of Tronc, personalized training, free pizzas and soft drinks on shifts, free sourdough bread to cook at home, ongoing development opportunities, 28 days holiday, a pension scheme, employee assistance programme, staff discounts, annual social events, and an employee referral scheme.

How can I grow my career within Franco Manca?

You will have opportunities to grow your career all over the UK, along with ongoing personal growth and development through the Franco Academy.

How do I apply for the Restaurant Supervisor position?

If you have the skills and passion to become a Franco Manca Supervisor, you can hit apply to submit your application.

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Franco Manca

Sourdough pizza. As it should be.

Retail & Consumer Goods
Industry
1001-5000
Employees
2008
Founded Year

Mission & Purpose

Franco Manca is one of the fastest growing restaurant companies in the UK. Starting out in 2008, founded by Giuseppe Mascoli in Brixton Market London, we're taking our authentic Neapolitan sourdough pizza across the UK. Franco Manca is built on the belief that to be truly enjoyed, food needs to be made with authentic, delicious ingredients, organic and locally sourced where possible. Guests can enjoy classic Italian flavours from our Margherita to fresh seasonal specials. Franco Manca is the pioneer of the classic Neapolitan sourdough pizza in the UK, we work with seasonal ingredients that are cooked in the traditional method. We aim to keep our business and food simple, authentic and really good value.