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Retail Assistant

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Screwfix

Sep 10

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Nottingham

AI generated summary

  • You excel in customer service, have a positive attitude, are a great communicator, willing to learn, and possess friendliness, flexibility, reliability, honesty, and enthusiasm.
  • You’ll welcome customers, guide them to products, assist with deliveries and stock maintenance, and collaborate with your team to uphold high store standards while enjoying the work environment.

Requirements

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

FAQs

What is the duration of the contract for the Retail Assistant position?

The Retail Assistant position is a 3-month Fixed Term Contract opportunity.

What are the opening hours of the store?

The store opening hours are Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

Do I need previous retail experience to apply for this role?

No, you don't need retail experience to succeed in this role; a willingness to learn is sufficient.

What are the key responsibilities of a Retail Assistant?

Key responsibilities include welcoming customers, guiding them to the right products, assisting with deliveries, maintaining product stock, and being an active part of the team.

What qualities are you looking for in a candidate?

We are looking for candidates who are great at giving service, positive and reliable, excellent communicators, and willing to learn.

What benefits do you offer to Retail Assistants?

Benefits include a competitive salary, 28 days annual leave (increasing with service), a pension scheme, life cover, discounts, healthcare options, and excellent training and development.

How do I apply for the Retail Assistant position?

You can apply by uploading your CV and completing the application.

Will there be any support for adjustments during the application process?

Yes, if you require any additional support or adjustments to help you make an application, you can contact us at careers@screwfix.com.

Is there an opportunity for career advancement in this role?

Yes, joining Screwfix means joining a growing team with support, opportunities, and ongoing development for a promising career.

What is the company policy on equal opportunities?

Our policy is to employ the best qualified people and provide equal opportunity for advancement, training, and promotion, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.