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Retail Assistant

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dunfermline

AI generated summary

  • You need a great attitude, teamwork skills, a love for busy environments, and a commitment to excellent customer service. Previous food retail experience is a plus.
  • You will deliver excellent customer service, assist with queries, prepare food, manage stock, maintain displays, and work varied shifts, occasionally covering at a local shop when needed.

Requirements

  • - We are looking for the right attitude, nature and work ethic! We can train you on everything else!
  • - A team player? We believe that teamwork makes the dreamwork and is essential to ensure the smooth operations within our shops
  • - Someone that loves the hustle and bustle of a busy shop?
  • - Someone that can offer consistently great customer service?
  • - Previous food retail experience is advantageous

Responsibilities

  • - Provide excellent service to our amazing customers, every time.
  • - Provide the customer with a great shopping experience every time so they will keep coming back.
  • - Answer any queries customers may have and have a good chat with them.
  • - Work a combination of morning, afternoon and late afternoon shifts across the week, with rotas drawn up in advance.
  • - Help to set up display cabinets, put away deliveries, prepare salad and roll fillings, clean, restock and rotate.
  • - Provide occasional cover in another local shop as needed.

FAQs

What are the working hours for the Retail Assistant position?

The working hours are from 17 up to 30 hours per week, depending on your availability.

What is the pay range for this position?

The pay ranges from £8.75 for under 18's to £11.64 for over 21's.

Is previous food retail experience required?

Previous food retail experience is advantageous, but the company emphasizes that they are looking for the right attitude and work ethic and can provide training.

What kind of tasks will I be responsible for?

As a Retail Assistant, you will provide excellent customer service, serve food items, assist with display setups, restock, prepare fillings, and maintain cleanliness.

What benefits does the company offer?

The benefits include a competitive salary, free products on shift, a 20% discount on products on your day off, gifts for special occasions, a staff referral scheme, free mental health counseling, discounts at various retailers, and opportunities for career development.

Where is the job located?

The job is located in Rosyth, Dunfermline, United Kingdom.

How long does the hiring process typically take?

The hiring process usually takes around 2 weeks, but it is flexible to accommodate notice periods.

What is the company culture like at Stephens Bakery?

Stephens Bakery is a 4th generation family business that values innovation and uses traditional baking methods, with a strong emphasis on teamwork and excellent customer service.

How can I apply for this job?

If you are interested, you can apply directly and, if your application is successful, you will be contacted for a short telephone interview followed by an in-person interview and a paid work trial.

Will I receive training?

Yes, the company provides training on all necessary tasks for the Retail Assistant position.

Stop for a Stephens

Manufacturing & Electronics
Industry
201-500
Employees
1873
Founded Year

Mission & Purpose

For over 145 years we’ve been committed to producing the freshest, best tasting food you could possibly find. Using the finest local ingredients, our award winning products are still handmade using traditional methods and craftsman’s skills to ensure you can enjoy something really special when you Stop for a Stephens. We’re famous for our steak bridies and morning rolls – officially the best in Scotland. But we make a whole host of tasty treats that give you a much needed lift when you’re on the go. We like to think of ourselves as being a forward thinking bunch, and are constantly looking at ways to innovate and bring improvements and exciting developments to the industry we work in. From our charitable foundation, to opening Scotland’s first ever drive-thru bakery in 2018. But above all else, we’ve always strived to do the best, and be the best for our customers.