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Retail Assistant

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Lakeland

2mo ago

  • Job
    Full-time
    Entry Level
  • 2d left

AI generated summary

  • You should love and use our products daily, actively engage with customers, and be enthusiastic about showcasing our items, making them the stars of the store experience.
  • You’ll assist customers, infuse enthusiasm into the retail experience, showcase product benefits, and share your passion for our products in everyday life.

Requirements

  • We are looking for a Retail Colleague (that’s our name for a Retail Assistant at Lakeland)
  • You’ll be someone who not only loves our products but who lives them in their daily life
  • Armed with this kind of lived-in knowledge, our Retail Colleagues bring our products to life for our customers
  • This isn’t a role for those who want to mind their own business and blend into the background
  • We want people for whom all the store’s a stage and who will put our products in the lead role

Responsibilities

  • You’ll be helping customers visiting our store
  • You’ll be bringing a bit of theatre to the retail experience with your special brand of enthusiasm
  • You’ll be someone who not only loves our products but who lives them in their daily life
  • Armed with this kind of lived-in knowledge, our Retail Colleagues bring our products to life for our customers so they can see their unique benefits for themselves
  • We want people for whom all the store’s a stage and who will put our products in the lead role

FAQs

What is the job title for this position?

The job title for this position is Retail Assistant, referred to as Retail Colleague at Lakeland.

What is the duration of the employment?

The employment is fixed term until 24 December 2024.

How many hours per week will I be working?

You will be working 6 hours per week.

What is the hourly wage for this position?

The hourly wage for this position is £11.65 for individuals aged 18 and over.

What is expected from a Retail Colleague at Lakeland?

A Retail Colleague is expected to bring enthusiasm and a theatrical experience to retail, sharing knowledge and love of Lakeland products with customers.

Do I need to be a customer of Lakeland to apply for this job?

While it's not a requirement to be a Lakeland customer, having a passion for the products and an understanding of their benefits is essential.

What benefits are offered to Lakeland team members?

Benefits include a competitive salary, discretionary bonus scheme, group personal pension plan, 29 days’ paid holiday (including bank holidays), generous discounts on products, and a supportive working environment.

What is Lakeland's history?

Lakeland was founded in the early 60s as a family-owned business and started by selling plastic bags for home freezing from a garage in Windermere. It has since grown to offer over 4000 kitchen and home products and operates stores nationwide.

What kind of environment does Lakeland provide for its employees?

Lakeland provides a great retail environment with a focus on teamwork, socialization, and a huge and happy working family atmosphere.

Is experience in retail required for this role?

While specific experience may not be required, a passion for the products and the ability to engage customers are important for success in this role.

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Lakeland

Retail & Consumer Goods
Industry

Mission & Purpose

As one of the UK's home shopping pioneers, with over 50 years of experience under our belts, Lakeland offers an unrivalled collection of creative kitchenware, practical time and effort saving ideas for the home, and inspiring gifts from all over the world. Our Buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards. From everyday utensils and preserving essentials, to never-seen-before cookware and chore-busting ideas, if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money. We’re so confident of this that every item we sell is backed by our 3-year guarantee – if you’re not delighted with your purchase or our service, please tell us so we can put it right. It's this dedication to superb service that has gained us such a loyal customer following over the years. Founded in the early 60s, we're still a family-owned business with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Truro, with more in the pipeline. If you visit any of our stores you can be assured of a warm welcome, and when you call our friendly team in Windermere, you'll always receive good advice and excellent service – our Customer Service team know the products inside out. We really hope you enjoy shopping with us and that you'll love our products as much as we do.