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Retail Assistant

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Lakeland

2mo ago

  • Job
    Full-time
    Entry Level
  • Chichester
  • 11hrs left

AI generated summary

  • You must be enthusiastic about our products, actively engage with customers, and share lived experiences to showcase their benefits. Embrace a vibrant, theatrical retail approach.
  • You’ll share your passion for products, create an engaging retail experience, and demonstrate their benefits, making the store feel like a stage with enthusiasm and lived-in knowledge.

Requirements

  • We are looking for a Retail Colleague (that’s our name for a Retail Assistant at Lakeland) and as a Retail Colleague you won’t just be helping customers visiting our store – you’ll be bringing a bit of theatre to the retail experience with your special brand of enthusiasm. You’ll be someone who not only loves our products but who lives them in their daily life: who might use our utensils to prepare breakfast before going to work, sell them all day, and then use them again at home in the evening. Armed with this kind of lived-in knowledge, our Retail Colleagues bring our products to life for our customers so they can see their unique benefits for themselves. As you may have gathered, this isn’t a role for those who want to mind their own business and blend into the background – we want people for whom all the store’s a stage and who will put our products in the lead role. If that’s you, this is your big break.

Responsibilities

  • You’ll be joining a team with a passion for sharing the joy that our products bring.
  • You’ll be bringing a bit of theatre to the retail experience with your special brand of enthusiasm.
  • You’ll be someone who not only loves our products but who lives them in their daily life.
  • Armed with this kind of lived-in knowledge, our Retail Colleagues bring our products to life for our customers so they can see their unique benefits for themselves.
  • We want people for whom all the store’s a stage and who will put our products in the lead role.

FAQs

What is the duration of the contract for this Retail Assistant position?

The contract is fixed term until 22 December 2024.

How many hours will I be working each week?

You will be working 12 hours per week.

What is the hourly pay rate for this role?

The hourly pay rate is £11.65 for individuals aged 18 years and over.

What qualities are you looking for in a Retail Colleague?

We are looking for someone who has enthusiasm for our products, brings a lively retail experience, and lives and loves our products in their daily life.

What are some of the benefits of working at Lakeland?

Benefits include a competitive salary, discretionary bonus scheme, group personal pension plan, 29 days of paid holiday (including bank holidays), generous product discounts, and a friendly working environment.

Where is Lakeland located and how extensive is its presence?

Lakeland has stores nationwide, stretching from Aberdeen to Exeter, and operates a dispatch center in Kendal, sending out thousands of parcels daily.

Is previous experience in retail necessary for this role?

While previous experience is beneficial, a passion for our products and the ability to create an engaging shopping experience are key qualities we are looking for.

How does Lakeland support its employees' professional growth?

Lakeland fosters a team environment where colleagues can work and socialize together, promoting a supportive workplace culture that enables personal and professional development.

Can I expect to work in a team environment?

Yes, you will be part of a huge and happy working family, collaborating with colleagues to enhance the retail experience for customers.

Retail & Consumer Goods
Industry

Mission & Purpose

As one of the UK's home shopping pioneers, with over 50 years of experience under our belts, Lakeland offers an unrivalled collection of creative kitchenware, practical time and effort saving ideas for the home, and inspiring gifts from all over the world. Our Buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards. From everyday utensils and preserving essentials, to never-seen-before cookware and chore-busting ideas, if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money. We’re so confident of this that every item we sell is backed by our 3-year guarantee – if you’re not delighted with your purchase or our service, please tell us so we can put it right. It's this dedication to superb service that has gained us such a loyal customer following over the years. Founded in the early 60s, we're still a family-owned business with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Truro, with more in the pipeline. If you visit any of our stores you can be assured of a warm welcome, and when you call our friendly team in Windermere, you'll always receive good advice and excellent service – our Customer Service team know the products inside out. We really hope you enjoy shopping with us and that you'll love our products as much as we do.