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Retail Assistant

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Lakeland

Aug 13

Applications are closed

  • Job
    Full-time
    Entry Level
  • Glasgow

Requirements

  • - We are looking for a Retail Colleague (that’s our name for a Retail Assistant at Lakeland)
  • - you’ll be bringing a bit of theatre to the retail experience with your special brand of enthusiasm
  • - You’ll be someone who not only loves our products but who lives them in their daily life
  • - Armed with this kind of lived-in knowledge
  • - our Retail Colleagues bring our products to life for our customers
  • - this isn’t a role for those who want to mind their own business and blend into the background
  • - we want people for whom all the store’s a stage and who will put our products in the lead role

Responsibilities

  • - Helping customers visiting our store
  • - Bringing a bit of theatre to the retail experience with enthusiasm
  • - Using Lakeland products in daily life to share lived-in knowledge
  • - Bringing products to life for customers to see their unique benefits
  • - Putting our products in the lead role and creating an engaging shopping experience

FAQs

What is the duration of the Retail Assistant position?

The position is fixed term until 31 December 2024.

How many hours per week will I be working?

You will be working 8 hours per week.

What is the hourly wage for this position?

The hourly wage is £11.65 for employees aged 18 and over.

What type of customer service experience is required for this role?

We are looking for someone who is enthusiastic about our products and can bring a theatrical approach to the retail experience, actively engaging with customers and showcasing our exclusive ranges.

What kind of products will I be working with?

You will be working with over 4000 kitchen and home products offered by Lakeland.

What benefits are offered to Retail Assistants?

Benefits include a competitive salary, discretionary bonus scheme, group personal pension plan, 29 days paid holiday (including bank holidays), and generous discounts on our products.

Is prior retail experience necessary?

While prior retail experience is valued, enthusiasm for our products and a willingness to engage with customers is equally important.

Will I be working independently or as part of a team?

You will be part of a team that works closely together to create a positive retail experience for customers.

What is the company culture like at Lakeland?

Lakeland has a family-owned ethos with strong values of quality and customer care, providing a supportive and happy working environment.

How can I learn more about Lakeland products?

You can familiarize yourself with our products through personal use, product training, and by engaging with customers to understand their needs and preferences.

Retail & Consumer Goods
Industry

Mission & Purpose

As one of the UK's home shopping pioneers, with over 50 years of experience under our belts, Lakeland offers an unrivalled collection of creative kitchenware, practical time and effort saving ideas for the home, and inspiring gifts from all over the world. Our Buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards. From everyday utensils and preserving essentials, to never-seen-before cookware and chore-busting ideas, if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money. We’re so confident of this that every item we sell is backed by our 3-year guarantee – if you’re not delighted with your purchase or our service, please tell us so we can put it right. It's this dedication to superb service that has gained us such a loyal customer following over the years. Founded in the early 60s, we're still a family-owned business with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Truro, with more in the pipeline. If you visit any of our stores you can be assured of a warm welcome, and when you call our friendly team in Windermere, you'll always receive good advice and excellent service – our Customer Service team know the products inside out. We really hope you enjoy shopping with us and that you'll love our products as much as we do.

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