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Retail Assistant

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Screwfix

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Glasgow

AI generated summary

  • You should have a positive, can-do attitude, be a great communicator, willing to learn, and embody friendliness, flexibility, reliability, honesty, and enthusiasm to provide excellent service.
  • You will welcome customers, guide them to products, assist with deliveries, maintain stock, collect orders, and collaborate with the team to keep the store standards high and enjoy the work.

Requirements

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

FAQs

What are the opening hours for the retail store?

The store is open Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

What key responsibilities will I have as a Retail Assistant?

As a Retail Assistant, you will welcome customers, assist with understanding their needs, guide them to products, support warehouse standards, manage deliveries, maintain product stock, and work as part of a team.

Do I need previous retail experience to apply for this position?

No, previous retail experience is not required to succeed as a Retail Assistant; a willingness to learn is what matters most.

What skills are important for a Retail Assistant?

Important skills include providing excellent customer service, strong communication, a positive attitude, reliability, flexibility, honesty, and enthusiasm.

What benefits does Screwfix offer its employees?

Employees at Screwfix enjoy a competitive salary, 28 days annual leave (increasing with service), a generous pension scheme, life cover, healthcare discounts, company share save schemes, and excellent training and development opportunities.

How do I apply for the Retail Assistant position?

To apply, you need to upload your CV and complete your application through the application platform provided.

Is there an age requirement for applying?

The job advert does not specify an age requirement; however, candidates must meet local employment laws regarding age.

What should I do if I need support with my application?

If you need any additional support or adjustments to help with your application, you can contact careers@screwfix.com for assistance.

Does Screwfix offer discounts to employees?

Yes, employees receive a 20% discount with Screwfix and B&Q.

Can I expect opportunities for career advancement?

Yes, Screwfix is committed to providing equal opportunities for promotion and training to help employees develop their careers.

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Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.