FAQs
Do I need prior retail experience to be a Retail Assistant?
No, prior retail experience is not required for this entry-level role. We provide industry-leading training to ensure you are confident and capable in your role.
What are the key responsibilities of a Retail Assistant?
As a Retail Assistant, you will be the central point of customer contact, maintaining store standards, delivering excellent customer service, and becoming Qualified to Advise on our products.
Are there opportunities for specialization within the role?
Yes, you can specialize in areas of interest such as sport, nutrition, and beauty. We encourage our Retail Assistants to develop their expertise in specific product categories.
Will there be incentives for promoting key products?
Yes, we offer monthly colleague incentives around key items to encourage promotion and increase sales.
What qualities are you looking for in a Retail Assistant?
We are looking for individuals who can work well in a team, have a compassionate approach to customers, a positive attitude, passion for our products, and basic IT skills to use in-store technology.