Logo of Huzzle

Retail Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Birmingham
  • 9d left

AI generated summary

  • You should work well in a team, have a compassionate customer approach, a positive attitude, product passion, and basic IT skills for in-store technology.
  • You will provide exceptional customer service, act as a health ambassador, complete training to advise on products, promote key items, and maintain high store standards.

Requirements

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

Responsibilities

  • Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
  • You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
  • Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.

FAQs

What is the job title for this position?

The job title is Retail Assistant.

What type of employment is offered?

This is a permanent position.

Where is the store location for this job?

The store is located on Warwick Road, Acocks Green (and Region).

How many hours per week will I be working?

The position requires 10 hours of work per week.

What is the hourly salary for this role?

The hourly salary is £12.00 per hour.

Are there any additional benefits for colleagues?

Yes, there is a 25% colleague discount and 28 days of annual leave pro rata.

Is prior retail experience required for this role?

No, prior retail experience is not required, although it is advantageous.

What skills are desirable for this position?

Desirable skills include teamwork ability, a compassionate approach to customers, a positive attitude, enthusiasm for products, and basic IT skills.

What kind of training will be provided?

Industry-leading retail operational training will be provided to become Qualified to Advise across a vast range of products.

Is there potential for specialization within the role?

Yes, you can specialize in areas of interest such as sport, nutrition, and beauty.

Does the company value diversity and inclusion?

Yes, the company is committed to having a diverse and inclusive workplace and celebrates the unique experiences of all colleagues.

What is the closing date for applications?

The closing date for applications is 31 December 2024.

Are there any specific work patterns required?

The working pattern is fully flexible, with Acocks Green as the base, while supporting stores within the region.

What is the company behind this job?

The company is Holland & Barrett, the largest health & wellness retailer in Europe.

Is there a possibility of the vacancy closing earlier?

Yes, vacancies may close once sufficient applications are received, so it is advised to apply as soon as possible.

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.