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Retail Assistant FTC

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Screwfix

4d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations

AI generated summary

  • You must be service-oriented, hardworking, a great communicator, eager to learn, and possess a friendly, flexible, reliable, honest, and enthusiastic attitude. No prior retail experience needed.
  • You will welcome customers, guide them to products, assist with deliveries and stock maintenance, and work collaboratively with your team to uphold store standards.

Requirements

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

FAQs

What is the duration of the contract for the Retail Assistant position?

The position is a fixed-term contract opportunity for up to 6 months.

What are the opening hours of the store?

The store opening hours are Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

Is prior retail experience required for this role?

No, prior retail experience is not required to succeed in this role; a willingness to learn is important.

What key responsibilities does a Retail Assistant have?

Key responsibilities include welcoming customers, assisting with deliveries, maintaining product stock, and being part of a team that takes pride in their store.

What skills are required for the Retail Assistant position?

Candidates should have a positive attitude, great communication skills, a willingness to help others, and the ability to work hard.

What training opportunities are provided?

Excellent training and ongoing development are offered to help you be the best you can be in your role.

What are the benefits offered to Retail Assistants?

Benefits include a competitive salary, 28 days annual leave (increasing with length of service), a pension scheme, life cover, discounts with Screwfix and B&Q, discounted healthcare, and share save schemes.

How do I apply for the Retail Assistant position?

To apply, upload your CV and complete your application as instructed in the job description.

Will I receive any discounts as a Retail Assistant?

Yes, you will receive a 20% discount with Screwfix and B&Q as part of the benefits.

What is the company policy regarding equal opportunity employment?

The company policy is to employ the best qualified people and provide equal opportunity for advancement without discriminating based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.