FAQs
What are the main duties of a Retail Assistant - Keyholder?
The main duties include customer service, filling freezers and shelves, operating the checkout, home delivery presentation, and assisting with stock deliveries.
What qualifications do I need for this position?
You need to demonstrate good communication skills, with a focus on customer service and experience in teamwork. Previous retail experience, preferably in the grocery sector, is desired.
Is previous retail experience required?
Previous retail experience is desired, especially in the grocery sector, but it may not be strictly required depending on the applicant's overall qualifications and experience.
Is customer service experience important for this role?
Yes, customer service experience is desired as it is essential for effectively assisting customers and contributing to a positive shopping experience.
What does "fully flexible" mean in terms of availability?
"Fully flexible" means that applicants must be available to work a variety of shifts, including evenings, weekends, and holidays, as needed by the store.
Will I be responsible for opening and closing the store?
Yes, experience in opening and closing the shop and cashing up is required for this position.
How are applicants shortlisted for this role?
Due to the volume of applicants, desirable criteria may be used for shortlisting, so meeting the preferred qualifications can enhance your chances of being selected.
Is there a specific sector where retail experience is preferred?
Yes, experience in the grocery sector is preferred for this role.
What do you mean by "home delivery presentation"?
Home delivery presentation refers to the process of preparing and packaging orders for customers who will receive their groceries at home, ensuring they are presented well and meet quality standards.
Are there specific communication skills required for this position?
Yes, you should be able to effectively communicate with customers and team members, providing clear information and assistance as needed.