FAQs
What is the role of a Retail Assistant Manager at Majestic Wine?
The Retail Assistant Manager supports the Store Manager in driving sales performance and overseeing the day-to-day operations of the store. This includes delivering exceptional customer service, optimising KPI performance, and supporting junior team members in their development.
What are the key responsibilities of the Retail Assistant Manager?
Key responsibilities include driving store performance, providing a VIP concierge service to customers, managing tastings, supporting the recruitment and development of the team, maintaining the store's appearance, and ensuring compliance with internal policies.
What experience is required for this position?
Candidates should have experience working in a fast-paced, target-driven retail or hospitality environment, a strong ability to deliver exceptional customer service, and an understanding of retail KPIs to drive improvements.
Is a WSET qualification required?
Yes, a WSET Level 2 qualification is essential. Candidates should also be willing to work towards a WSET Level 3 qualification to progress to the Store Manager position.
What skills are important for a Retail Assistant Manager?
Important skills include excellent communication and time management, strategic problem-solving in high-pressure environments, self-motivation, and a can-do attitude focused on finding solutions.
What benefits does Majestic Wine offer to their Retail Assistant Managers?
Benefits include a competitive salary with performance bonuses, discounts, career development opportunities, incentives for travel, a pension plan, life assurance, uniform provision, generous holiday entitlement, access to wine tasting events, and company sick pay.
What are the contract specifics for this role?
The contract is permanent, with options for 39 and 45 hours per week.
Where is the Retail Assistant Manager position located?
The position is located in the South Birmingham area.
How does Majestic Wine support career development for employees?
Majestic Wine is passionate about nurturing internal talent, offering career progression supported by excellent in-house training schemes and continuous support throughout one's career.
How can I apply for this position?
Interested candidates can apply for the position as specified in the job posting. It’s advised to do so promptly, as roles may close earlier due to high volumes of applicants.