Logo of Huzzle

Retail Assistant (Opticians)

image

Boots UK

1mo ago

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • London

Requirements

  • You love working with people and enjoy working as part of a team. You will support our customers, welcoming them into our store with a big smile. You will try to deliver the best customer experience possible. If you are a customer advisor, sales assistant, or passionate about providing great service we would love to hear from you. You will help our customers find their perfect eye wear needs. You are passionate and enthusiastic about delivering fantastic customer service. You enjoy learning about new products and brands, and the technical and regulatory aspects.

Responsibilities

  • Build great relationship with customers by listening and understanding their needs.
  • Help our customers find the perfect products tailored to their lifestyle and requirements.
  • Order and dispensing of glasses and contact lenses.
  • Providing aftersales support through adjustments.
  • Work together as part of a team.
  • Administrative tasks associated with the store in which full training will be provided.

FAQs

What qualifications or experience do I need to apply for the Retail Assistant position at Boots Opticians?

You do not need optical experience to join as a Retail Assistant, but you should have experience working in a retail or customer-facing environment.

What are the main responsibilities of a Retail Assistant at Boots Opticians?

As a Retail Assistant, your responsibilities include building relationships with customers, helping them find suitable products, ordering and dispensing glasses and contact lenses, providing aftersales support, working as part of a team, and performing administrative tasks associated with the store.

Is training provided for this position?

Answer: Yes, full training will be provided to equip you with the necessary skills to succeed in the role.

What qualities are you looking for in a candidate?

We are looking for candidates who love working with people, enjoy being part of a team, are passionate about delivering excellent customer service, and are enthusiastic about learning about new products and the technical aspects of the optical field.

What kind of benefits does Boots Opticians offer to its employees?

Benefits include a great compensation package, a discretionary bonus scheme, a pension scheme, one of the best staff discounts in the UK, 22 days of holiday plus bank holidays (with the option to purchase more), and additional flexible benefits tailored to individual needs, such as cycle to work vouchers and discounts on gym memberships, cinemas, and restaurants.

Are there opportunities for career development within Boots Opticians?

Yes, there are excellent opportunities for career development across Boots Opticians, including potential roles in franchise, retail, and pharmacy.

How does Boots Opticians approach diversity and inclusion?

Boots Opticians is committed to diversity and inclusion, striving to create an equal opportunity workforce and offering flexible working patterns to help colleagues achieve a good work-life balance.

What will happen after I submit my application?

After you submit your application, it will be reviewed by the team. If you are successful, you will be contacted to arrange an interview with the hiring manager.

What is the job title referred to in the contract documentation if I am successful?

The contract documentation will refer to this role as Optical Consultant Foundation.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.