FAQs
What is the primary role of a Retail Customer Service Representative at The Brick?
The primary role is to respond to customer inquiries, provide solutions, promote customer loyalty, and follow up on order reports, all while delivering exceptional customer support.
What qualifications are required for this position?
The qualifications required include a strong customer service focus, team orientation, a high school diploma or equivalent, exceptional communication skills, proven multitasking ability, proficiency with computers and Microsoft Office programs, and flexibility to work various shifts, including evenings and weekends.
What kind of benefits can I expect if I work at The Brick?
Employees can expect a flexible and comprehensive benefits package, including Health, Dental, and Paramedical Services, a competitive remuneration package, access to personal and professional development, employee discounts, and opportunities for career progression.
How does The Brick support employee development?
The Brick offers plenty of access to ongoing personal and professional development, along with career progression potential within the company.
Can I apply for this job if I have a disability?
Yes, The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process.
How should I apply for the Retail Customer Service Representative position?
To apply, please contact the recruitment team at careers@thebrick.com, attach your CV, and explain why you would be a great fit for The Brick.
Is team spirit important for this role?
Yes, a winning combination of team spirit and a desire for career-focused growth is essential for a rewarding experience in this role.