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Retail Deputy Manager

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The Works Stores Ltd

Dec 28

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Brighton & Hove

AI generated summary

  • You must be positive, resilient, and a multitasking pro with strong stock management skills. Inspire and support your team while collaborating effectively for success.
  • You will lead and support the team, drive sales, ensure high merchandising standards, foster an inclusive atmosphere, and focus on team well-being and development while managing KPIs.

Requirements

  • Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
  • Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
  • Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
  • Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
  • Lead your team to reach their potential and steer your store to break records and get in the spotlight.
  • Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right!
  • But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there.

Responsibilities

  • Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
  • Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
  • Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
  • Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
  • It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect.
  • Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings.
  • You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You’ll soon be looking at a high SKU count like your best game of Tetris!
  • Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
  • Lead your team to reach their potential and steer your store to break records and get in the spotlight.
  • Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right!
  • But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there.

FAQs

What is the working hours for the Retail Deputy Manager position?

The Retail Deputy Manager position requires a commitment of 18 hours per week.

What are the primary responsibilities of the Retail Deputy Manager?

The primary responsibilities include taking charge of the store in the absence of the Store Manager, leading the team, driving sales, maintaining store standards, and providing an outstanding retail experience to customers.

What qualities are essential for a Retail Deputy Manager?

Essential qualities include being genuine and authentic, resilient, and proficient in stock management. Excellent people skills and the ability to inspire and motivate a team are also crucial.

Does The Works provide opportunities for career advancement?

Yes, The Works recognizes that Team Leaders and Deputy Managers are future Store Managers and will actively support personal development and career progression.

What perks does The Works offer to its employees?

The Works offers a variety of perks including a 25% colleague discount, access to exclusive online discounts, 33 days of holiday (including bank holidays), training and development opportunities, access to early wages, a share scheme, healthcare cash plan, and additional benefits like long service awards and pension.

How does The Works promote diversity and inclusion in the workplace?

The Works is proud of its inclusive culture and encourages applications from under-represented groups, including ethnic minorities, people with disabilities, and members of the LGBTQ+ community. They also support flexible working arrangements and reasonable adjustments during the interview process.

Is training provided for new employees?

Yes, The Works offers access to the Can-Do Academy, providing training and development opportunities in areas of interest to help employees grow their skills and advance in their careers.

What is the purpose of The Works as a company?

The purpose of The Works is to inspire reading, learning, creativity, and play—aiming to make lives more fulfilled.

How does The Works gather feedback from employees?

The Works conducts an annual anonymous colleague engagement survey to collect feedback and suggestions, ensuring they understand what is going well and where improvements can be made.

What does the role of Retail Deputy Manager entail in terms of team leadership?

The role entails inspiring and motivating the team, providing constructive feedback, leading by example, and focusing on the team's well-being and aspirations to help them reach their potential.

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The Works Stores Ltd

Ambition: To become one of the most loved retailers in the UK - the go-to place for reading, learning, creativity & play

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

The Works is a retail company that offers a wide range of products, including books, arts and crafts supplies, toys, games, and stationery. They aim to provide affordable and inspiring products for families, students, and hobbyists, making creativity and learning accessible to everyone. By offering a diverse selection of quality items at great value, The Works strives to encourage a love of reading, creativity, and play, enhancing the lives of their customers and fostering a vibrant community spirit.