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Retail Deputy Manager

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The Works Stores Ltd

20d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
  • Kingston upon Hull

AI generated summary

  • You bring positivity and creativity, excel in a fast-paced environment, manage stock expertly, inspire your team, collaborate effectively, and support your team's well-being and aspirations.
  • You’ll lead the team, ensure exceptional store standards, drive sales performance, coach your staff, inspire a positive atmosphere, and support team well-being and career growth.

Requirements

  • Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
  • Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
  • Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
  • Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
  • Lead your team to reach their potential and steer your store to break records and get in the spotlight.
  • Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right!
  • But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there.

Responsibilities

  • Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
  • Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
  • Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
  • Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
  • It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect.
  • Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings.
  • You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You’ll soon be looking at a high SKU count like your best game of Tetris!
  • Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
  • Lead your team to reach their potential and steer your store to break records and get in the spotlight.
  • Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right!
  • But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there.

FAQs

What is the contract type for the Retail Deputy Manager position?

The contract for the Retail Deputy Manager position is for 21 hours per week.

What responsibilities do I have when the Store Manager is unavailable?

When the Store Manager is unavailable, you will stand in for them, taking responsibility for all metrics and the team.

Are there opportunities for career progression in this role?

Yes, we recognize that Team Leaders/Deputy Managers are our future Store Managers and will actively support your personal development and career progression.

What skills are important for this position?

Important skills include being genuine and authentic, resilient in a fast-paced environment, and proficient in stock management.

What kind of support is available for the team’s well-being?

We prioritize well-being and offer support through regular conversations regarding performance and career aspirations, as well as through our partnership with Retail Trust Charity, which provides an Employee Assistance Programme.

What employee perks does The Works offer?

The Works offers a range of perks, including a 25% colleague discount, access to the Can-Do Academy for training, a healthcare cash plan, holiday allowance, and many more benefits.

Is there a focus on diversity and inclusion within the company?

Yes, The Works promotes an inclusive culture where everyone can be themselves, and we welcome applications from under-represented groups.

How does The Works gather feedback from employees?

Each year, The Works runs an anonymous colleague engagement survey to gather feedback and suggestions from employees.

What is the company's primary purpose?

The primary purpose of The Works is to inspire reading, learning, creativity, and play, making lives more fulfilled.

Are there options for flexible working hours?

Yes, we are open to discussions around working hours and flexible working and strive to support where possible.

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The Works Stores Ltd

Ambition: To become one of the most loved retailers in the UK - the go-to place for reading, learning, creativity & play

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

The Works is a retail company that offers a wide range of products, including books, arts and crafts supplies, toys, games, and stationery. They aim to provide affordable and inspiring products for families, students, and hobbyists, making creativity and learning accessible to everyone. By offering a diverse selection of quality items at great value, The Works strives to encourage a love of reading, creativity, and play, enhancing the lives of their customers and fostering a vibrant community spirit.