FAQs
What is the primary role of a Majestic Wine Driver?
The primary role of a Majestic Wine Driver is to manage the end-to-end delivery process while providing excellent customer service. This involves being the face of Majestic to delivery customers, picking deliveries, loading the van, and delivering products with a smile and a helpful attitude.
What are the key responsibilities of a Retail Driver at Majestic Wine?
Key responsibilities include providing excellent customer service, picking deliveries and loading the van, maintaining the van to a high standard, delivering to various locations, communicating with customers about delivery times, optimizing driving efficiency, and driving confidently and safely as an ambassador for Majestic.
What are the driving requirements for this position?
Candidates must hold a full UK/EU/EEA manual driving licence for at least 12 months and have no more than 6 penalty points. Additionally, they should be comfortable driving in Central London.
Are there any physical requirements for the Retail Driver role?
Yes, candidates should be able and comfortable carrying up to 18kg in weight, which is equivalent to two wine boxes.
What skills are essential for a Majestic Wine Driver?
Essential skills include excellent time-management, delegation and problem-solving abilities, the capability to deliver exceptional customer service, a positive can-do attitude, and a passion for finding solutions to problems.
What benefits do employees receive as a Retail Driver at Majestic Wine?
Employees enjoy benefits such as an uncapped quarterly performance bonus, up to 20% staff discount, 29 days of holiday (prorated for part-time contracts), life assurance valued at 2x their annual salary, access to Retail Trust benefits, a contributory company pension plan, opportunities for fantastic incentives and prizes, as well as career development and training support.
Is there any training provided for new employees in this role?
Yes, full training is provided for the first 3 months, along with continued support throughout the career with Majestic Wine.
What qualities are Majestic Wine looking for in a Retail Driver?
Majestic Wine is looking for candidates with a positive attitude, a commitment to exceptional customer service, the ability to manage time efficiently, and a strong sense of responsibility towards their work and the vehicle they operate.