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Retail Operations Business Analyst

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PANDORA Jewelry

3mo ago

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • London

AI generated summary

  • You need a degree in business or a related field, retail data analysis experience, strong Excel and SQL skills, clear communication abilities, and knowledge of retail trends for problem-solving.
  • You will analyze retail data, optimize processes, monitor compliance, and create reports to drive improvements and enhance the customer experience across the retail operations.

Requirements

  • Degree in Business Administration, Finance, Supply Chain Management, or a related field.
  • Proven experience in data analysis and a background in retail operations data analysis.
  • Strong analytical skills with experience using Excel, SQL, and business intelligence (BI) tools.
  • Excellent communication skills and the ability to present insights to stakeholders at all levels.
  • Knowledge of retail industry trends and challenges, with a proactive approach to problem-solving.

Responsibilities

  • Commercial Analysis: Evaluate retail financial data, workforce management, loss prevention, customer insights, mystery shop, services and operational expenses. Create detailed reports and visualisations that help management understand key metrics and drive business improvements.
  • Process Optimisation: Collaborate with Retail Operations to streamline processes, improve productivity, and reduce costs. Support efforts to optimise employee performance and enhance the overall customer shopping experience. Leverage data to identify performance patterns, connect insights, and propose recommendations for improvement.
  • Compliance Monitoring: Gather and analyse data related to store compliance from audits, customer feedback, and more. Create dashboards and reports to quickly identify non-compliance areas and offer solutions to improve store standards.

FAQs

What is the job title for this position?

The job title is Retail Operations Business Analyst.

Is this position permanent or temporary?

The position is available as either permanent or fixed-term.

Where is the job located?

The job offers a flexible hybrid working style with three days in the London office.

What kind of data analysis will I be performing in this role?

You will be evaluating retail financial data, workforce management, loss prevention, customer insights, and operational expenses to drive business improvements.

What tools are necessary for this role?

Strong analytical skills with experience using Excel, SQL, and business intelligence (BI) tools are necessary for this role.

What can I expect from the team culture at Pandora?

Pandora fosters an ambitious and empowering culture, driven by a global team of passionate individuals.

Are there opportunities for career progression?

Yes, Pandora is committed to unforgettable career progression and invests in its talent.

What type of benefits does Pandora offer?

Pandora offers a competitive salary, generous bonus scheme, private healthcare, employee discount, wellness resources, and more.

How many days of annual leave are provided?

Employees receive 25 days of annual leave plus bank holidays.

Is there a recognition program in place?

Yes, there is a recognition program to celebrate and share achievements across the company.

What should I do if I need accommodations during the interview?

If you require reasonable adjustments during your interview(s), please make Pandora aware as soon as possible.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.