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Retail Sales Advisor - Doncaster

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Oak Furnitureland

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Doncaster

AI generated summary

  • You must build trust through professional communication, excel in active listening, be persuasive, motivated to meet targets, invest in self-development, and support colleagues and customers inclusively.
  • You will build trusting relationships, understand customer needs, influence sales, exceed targets, prioritize self-development, and support colleagues while fostering an inclusive environment.

Requirements

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
  • This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.

Responsibilities

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.

FAQs

What is the primary role of a Retail Sales Advisor?

The primary role of a Retail Sales Advisor is to act as a brand ambassador, assisting customers in choosing furniture and accessories for their homes while providing an exceptional customer experience.

Is there an opportunity for commission in this role?

Yes, there is an uncapped commission scheme that allows for earnings of up to 4% on all sales.

What kind of training and development is offered?

The company offers extensive learning and development opportunities, including in-showroom mentorship, to help Retail Sales Advisors become furniture experts.

How many holidays do employees receive?

Employees receive 28 days of statutory holiday per year, pro-rated for part-time roles, plus an additional day off to celebrate their birthday.

What communication style is preferred for this role?

A friendly but professional communication style is preferred, focusing on building relationships based on trust and respect.

Are there any specific skills or experiences that are ideal for this role?

The role would suit individuals with skills or experience in Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.

What kind of support does the company provide for employee well-being?

The company offers an Employee Assistance Programme that grants access to telephone and face-to-face counselling services.

Is there an opportunity for career advancement within the company?

Yes, there is continued development to grow skills that support future internal career advancement.

Do employees receive any discounts on products?

Yes, employees can receive amazing discounts on all Oak Furnitureland products after successful completion of their probation period.

What is the company’s stance on diversity and inclusion?

Oak Furnitureland places a strong emphasis on diversity and inclusion within the workplace, ensuring that individuals from different backgrounds are represented and supported.

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Oak Furnitureland

You don't just furnish a home, you grow one. #GrowYourHome with Oak Furnitureland

Retail & Consumer Goods
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Oak Furnitureland is a British retailer specialising in high-quality oak furniture. Their ultimate mission is to provide customers with durable, stylish furniture that enhances homes while offering exceptional value. They aim to democratise access to premium oak furniture, prioritising craftsmanship and sustainability. Oak Furnitureland's purpose revolves around making well-crafted, timeless furniture accessible to a broad audience, promoting longevity and aesthetic appeal in every piece they offer.