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Retail Sales Advisor - Hedge End

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Oak Furnitureland

26d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Southampton

AI generated summary

  • You must build trust through friendly communication, adeptly listen to customer needs, be intrinsically motivated, support colleagues, and continuously develop your skills. Sales experience is preferred.
  • You will build trust-based relationships with customers, assess their needs through active listening, exceed sales targets, stay updated on industry knowledge, and support colleagues in a collaborative environment.

Requirements

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
  • This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.

Responsibilities

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.

FAQs

What is the role of a Retail Sales Advisor at Oak Furnitureland?

A Retail Sales Advisor acts as a brand ambassador, assisting customers in selecting furniture and accessories while delivering exceptional customer experiences through a consultative sales approach.

What sales techniques are preferred for this role?

The role requires skilled questioning techniques and active listening to understand customers’ needs, as well as a persuasive yet authentic communication style to influence decisions.

Is there a commission structure in place for this position?

Yes, there is an uncapped commission scheme of up to 4% on all sales, providing great earning potential for employees.

What are the opportunities for personal development?

Employees have access to extensive learning and development offerings, in-showroom mentorship, and continued support for career advancement within the company.

What benefits do employees receive?

Employees benefit from competitive salaries, a matched pension scheme, life assurance, holiday entitlement, birthday leave, employee discounts, an Employee Assistance Programme, and access to the My Rewards Programme.

How many days of holiday do employees receive?

Employees receive 28 days of statutory holiday per year, which is pro-rated for part-time staff.

What is the company’s stance on diversity and inclusion?

Oak Furnitureland prioritizes diversity and inclusion, creating an environment where individuals can be themselves and ensuring fair hiring practices for all candidates.

Are there any additional perks offered to employees?

Yes, employees enjoy benefits like free on-site parking, employee discounts on products, and access to additional rewards and discount programs for various services and products.

Will my previous retail experience be valued in this role?

Yes, individuals with experience in sales advisory roles, retail, or sales consulting are highly valued and suited for this position.

What are the working hours like for this position?

Team members typically work on a rotational basis, with one weekend off every six weeks.

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Oak Furnitureland

You don't just furnish a home, you grow one. #GrowYourHome with Oak Furnitureland

Retail & Consumer Goods
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Oak Furnitureland is a British retailer specialising in high-quality oak furniture. Their ultimate mission is to provide customers with durable, stylish furniture that enhances homes while offering exceptional value. They aim to democratise access to premium oak furniture, prioritising craftsmanship and sustainability. Oak Furnitureland's purpose revolves around making well-crafted, timeless furniture accessible to a broad audience, promoting longevity and aesthetic appeal in every piece they offer.