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Retail Sales Advisor - Wednesbury

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Oak Furnitureland

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Wolverhampton

AI generated summary

  • You must build trust through friendly communication, excel in active listening, be persuasive, motivated, and accountable, stay updated in knowledge, and support colleagues and customers.
  • You will build trust with customers through effective communication, actively listen to their needs, motivate yourself to meet targets, and support colleagues while continuously enhancing your knowledge.

Requirements

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
  • This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.

Responsibilities

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.

FAQs

What are the main responsibilities of a Retail Sales Advisor?

The main responsibilities include assisting customers in choosing furniture and accessories, delivering an exceptional customer experience, using expert product knowledge, achieving personal and team sales targets, and building relationships based on trust and respect.

Is there a commission structure for this role?

Yes, there is an uncapped commission structure of up to 4% on all sales, offering great earning potential.

What benefits do employees receive?

Employees receive competitive salaries, a pension scheme, life assurance, 28 days of statutory holiday per year, an additional day off for their birthday, employee discounts, continued development opportunities, an employee assistance programme, and free on-site parking.

What kind of training or development opportunities are available?

We offer extensive learning and development initiatives, mentorship in-showroom, and support for skill growth and future internal career advancement.

How does the company emphasize diversity and inclusion?

The company prioritizes diversity and inclusion, believing that a diverse workplace leads to better outcomes for everyone. They have an inclusive environment and are committed to fairness in hiring processes.

What should I expect in terms of working hours?

Employees can expect to work weekends, with one weekend off every six weeks as part of their schedule.

Is prior experience in retail or sales required for this position?

While prior experience in sales, retail, or a related field is beneficial, the company values diverse backgrounds and individuals who are motivated to learn and develop.

Are there opportunities for career advancement?

Yes, the company supports career advancement through continued development, mentorship, and skill enhancement initiatives.

What is the company’s approach to customer service?

The company adopts a consultative sales approach, focusing on building genuine relationships and understanding customer needs to deliver outstanding customer experiences.

How can I apply for the Retail Sales Advisor position?

Interested candidates can apply through the company’s careers page or designated application portal, where they will find detailed instructions on submitting their applications.

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Oak Furnitureland

You don't just furnish a home, you grow one. #GrowYourHome with Oak Furnitureland

Retail & Consumer Goods
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Oak Furnitureland is a British retailer specialising in high-quality oak furniture. Their ultimate mission is to provide customers with durable, stylish furniture that enhances homes while offering exceptional value. They aim to democratise access to premium oak furniture, prioritising craftsmanship and sustainability. Oak Furnitureland's purpose revolves around making well-crafted, timeless furniture accessible to a broad audience, promoting longevity and aesthetic appeal in every piece they offer.