FAQs
What is the role of a Retail Sales Assistant at The Works?
As a Retail Sales Assistant, you will inspire customers to read, learn, create, and play by providing exceptional service, assisting with product recommendations, and maintaining a vibrant store environment.
What are the working hours for this position?
This position offers an 8-hour contract, which may vary depending on the schedule set by the store management.
What are the benefits of working at The Works?
Benefits include a 25% colleague discount, exclusive online discounts, 28 days of holiday per year (pro rata), access to training programs, early access to wages through Paystream, and many more perks.
Do I need to be over 18 to apply for this position?
If you are over 18, you can apply as a keyholder. If you are under 18, you may still apply, but you won't be able to perform keyholding duties until your 18th birthday.
What kinds of skills or behaviors are desirable for this position?
Skills that will set you apart include being genuine and authentic, exhibiting resilience in a fast-paced environment, and being proficient in stock management and merchandising.
Does The Works provide opportunities for personal development?
Yes, The Works offers access to the Can-Do Academy, which provides courses and training in areas of interest to help you take control of your development.
How does The Works promote diversity and inclusion?
The Works is committed to an inclusive culture where everyone can be themselves and actively encourages applications from under-represented groups. They are open to discussions around flexible working and reasonable adjustments.
What is The Works' purpose?
The Works' purpose is to inspire reading, learning, creativity, and play, making lives more fulfilled.
Are there opportunities for staff to give feedback on their work experience?
Yes, The Works runs an anonymous colleague engagement survey each year to gather feedback and suggestions from staff to continuously improve the workplace.