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Retail Sales Assistant

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American Golf

2mo ago

  • Job
    Full-time
    Entry & Junior Level

AI generated summary

  • You should have a passion for golf, strong sales and retail experience, and the ability to work well in a team while supporting your colleagues.
  • You will deliver personalized customer service, exceed sales targets, enhance store experience, and collaborate with team members to achieve common goals.

Requirements

  • To excel in this role, you should embody a passion for golf and a commitment to delivering exceptional service.
  • Your enthusiasm for the sport, coupled with your sales and retail experience, will set you up for success.
  • Your ability to work cohesively within a team and your dedication to supporting your colleagues will be highly valued.

Responsibilities

  • Executing our GAMES sales process, and ensuring every customer receives personalised attention through expert guidance and product knowledge.
  • Achieve and surpass sales targets and key performance indicators (KPIs) while maintaining a welcoming and engaging in-store environment.
  • You will contribute to a positive team dynamic and collaborate with colleagues to achieve shared objectives.

FAQs

What are the working hours for the Retail Sales Assistant position?

The Retail Sales Assistant position requires you to work 25 hours per week.

What is the primary responsibility of a Retail Sales Assistant at American Golf?

The primary responsibility is to provide customers with exceptional service and expert guidance to help them select the right golf products, along with executing the GAMES sales process.

Is there a commission structure associated with this job?

Yes, there is an uncapped commission scheme, with an average commission of £1.15 per hour.

What kind of training is provided to new employees?

Comprehensive online training is offered to develop your skills and product knowledge.

Are there employee discounts available?

Yes, employees receive discounts for themselves, their family, and their friends.

Does American Golf provide any additional benefits?

Yes, other benefits include an extra day off for your birthday, professional qualification and subscription support, an Employee Assistance Programme, Life Assurance, and more.

Is prior experience in retail or golf necessary for this position?

While prior retail experience is preferred, a passion for golf and a commitment to delivering exceptional service are also highly valued.

How does American Golf approach diversity and inclusion?

American Golf is an equal-opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

Will I need to work overtime in this position?

The job description does not specify overtime requirements, but it is advisable to discuss any specific concerns during the interview process.

Can I apply if I am new to golf?

Yes, you can apply if you are eager to learn about golf; a passion for the sport is appreciated but not mandatory.

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American Golf

Europe's largest golf retailer!

Retail & Consumer Goods
Industry
501-1000
Employees
1978
Founded Year

Mission & Purpose

American Golf is Europe’s largest golf retailer. We have over 95 stores in the UK and Republic of Ireland. We stock a full range of golf equipment for golfers of all levels including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online we have our expert teams on hand to help with any golfing query there may be. Most of our store managers are keen golfers and the average handicap of our staff is 7 but you don't need to be a pro to be a part of our growing team.

Benefits

  • Employee Discount

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Birthday Leave

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Commission & Bonus

    At American Golf we reward hard work with a competitive commission scheme across our retail sites, a retail management and retail support centre bonus scheme.

  • Holiday Purchase Scheme

    We understand the importance of work-life balance and understand that some employees may want to take additional time off throughout the year. As such, we offer our team the opportunity to purchase up to five additional days of annual leave each year.

  • Learning & Development

    We are passionate about developing our people and helping everybody realise their potential. Whether this involves learning on the job from a more experienced member of the team, attending one of our regular courses, our online learning platform or learning from an external resource.

  • Lifestyle Benefits

    Other benefits on offer are: Dental Plan, an Employee Assistance Programme with health and well-being advice plus 24/7 access to a doctor, online retail discounts and a Cycle to Work scheme.