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Retail Sales Assistant

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Dreams

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should be engaging, a great communicator, motivated to meet targets, a team player, eager to learn, and flexible to work 30 hours per week, including weekends and bank holidays.
  • You will provide exceptional customer service, assist customers in selecting the right mattress, use sleep technology, and maintain store appearance through cleaning and updating displays.

Requirements

  • People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
  • Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
  • Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
  • Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
  • Willing to learn: A great night's sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
  • Flexible: You'll need to be able to commit to working 30 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you'll have the opportunity earn even more commission!

Responsibilities

  • Making our customers feel at home through exceptional service. At Dreams, this means listening to customer's needs and guiding them, asking the right questions at the right time to find the perfect fit.
  • Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
  • Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you'll love it!
  • Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

FAQs

What is the salary for the Retail Sales Assistant position?

The competitive salary is £20,000, with achievable on-target earnings.

Is there a commission scheme for this role?

Yes, there is an uncapped commission scheme that recognizes hard work and dedication, along with extra special peak incentives.

What kind of discounts can employees expect?

Employees receive an amazing staff discount on Dreams products, as well as discounts from hundreds of brands, including restaurants, holidays, and shopping.

Are there opportunities for learning and development?

Yes, there is a comprehensive induction program to help you start your career with us, as well as progression opportunities as your experience grows.

What benefits are offered related to wellbeing?

We partner with the Retail Trust to provide a full wellness hub, which includes a 24-hour helpline, out-of-hours GP services, and access to counseling.

What shift pattern does the Retail Sales Assistant role require?

The role requires a commitment of 30 hours per week, including weekends and bank holidays.

Is previous sales experience required for this position?

No previous sales experience is necessary, but you need to be motivated to work towards KPIs and sales targets.

What qualities are you looking for in a candidate?

We are looking for candidates who are people-first, good communicators, motivated, team players, willing to learn, and flexible with their schedule.

What responsibilities will I have in this role?

You will provide exceptional customer service, assist customers in finding the perfect sleep products, help maintain store appearance, and utilize our Sleepmatch technology to guide customers.

Is there an opportunity to buy extra holiday or private healthcare?

Yes, employees have the opportunity to participate in buy-in schemes for extra holiday, private healthcare, or savings and loans.

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Dreams

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Dreams is a UK-based retailer specialising in beds, mattresses, and bedroom furniture. Their ultimate mission is to ensure everyone gets a better night's sleep by providing high-quality, comfortable, and affordable sleep solutions. Dreams aims to enhance customers' sleep experience through innovative products and exceptional service, helping to improve overall well-being.