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Retail Sales Assistant

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Dreams

3mo ago

  • Job
    Full-time
    Entry Level

AI generated summary

  • You should have a positive personality, strong communication skills, motivation to meet targets, be a team player, eager to learn, and flexible for 20 hours weekly, including weekends and holidays.
  • You will provide exceptional customer service, guide shoppers using Sleepmatch technology, assist with their needs, and maintain a clean, inviting store environment.

Requirements

  • People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
  • Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
  • Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
  • Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
  • Willing to learn: A great night's sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
  • Flexible: You'll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you'll have the opportunity earn even more commission!

Responsibilities

  • Making our customers feel at home through exceptional service. At Dreams, this means listening to customer's needs and guiding them, asking the right questions at the right time to find the perfect fit.
  • Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
  • Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you'll love it!
  • Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

FAQs

What is the salary range for the Retail Sales Assistant position?

The competitive salary for this role is £15,000, with achievable on-target earnings.

Is there an opportunity for commission?

Yes, we have an uncapped commission scheme that recognizes hard work and includes extra special peak incentives.

Are there employee discounts available?

Yes, staff receive amazing discounts on Dreams products and hundreds of other brands, including restaurants, holidays, and shopping.

What type of benefits do you offer for new parents?

We offer enhanced maternity and paternity pay as part of our commitment to support new parents.

What is the working schedule for this position?

The Retail Sales Assistant position requires a commitment of 20 hours per week, including weekends and bank holidays.

Do I need previous sales experience to apply?

No previous sales experience is necessary; however, motivation and determination to work towards KPIs and sales targets are essential.

Will I receive training and development?

Yes, we provide a comprehensive induction to give you the best possible start to your career, along with ongoing learning opportunities as you progress.

What qualities are you looking for in a candidate?

We are looking for candidates who are people-first, excellent communicators, motivated, team players, willing to learn, and flexible in their work schedule.

Is there support available for employee wellbeing?

Yes, we partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out-of-hours GP services, and access to counselling.

Do you offer opportunities to buy additional holiday?

Yes, we have buy-in schemes that allow you to purchase extra holiday, alongside other benefits like private healthcare and savings and loans.

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Dreams

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Dreams is a UK-based retailer specialising in beds, mattresses, and bedroom furniture. Their ultimate mission is to ensure everyone gets a better night's sleep by providing high-quality, comfortable, and affordable sleep solutions. Dreams aims to enhance customers' sleep experience through innovative products and exceptional service, helping to improve overall well-being.