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Retail Sales Assistant

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American Golf

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have a passion for golf, retail experience, strong attention to detail, a team player attitude, and a desire for ongoing learning and development.
  • You will greet customers, drive sales, share product knowledge, maintain displays, manage inventory and tills, ensure safety, and collaborate with team members for a positive store experience.

Requirements

  • Passion for Golf: A love for the game (or a desire to learn!) that you can share with customers.
  • Retail and Sales Skills: Previous experience in retail or sales, especially in customer service roles, with a friendly, professional approach.
  • Eye for Detail: A keen focus on maintaining high standards in visual merchandising and shop-floor appearance.
  • Team Player Attitude: A positive, can-do approach, ready to support team goals and work collaboratively.
  • Enthusiasm for Learning: A commitment to continuous training and skill development.

Responsibilities

  • Delivering Exceptional Service: Greeting customers, understanding their needs, sharing product knowledge, and guiding them to make informed choices.
  • Driving Sales Success: Meeting sales targets, promoting link sales, and supporting customers through the entire sales process to close the sale.
  • Golf Enthusiast: Keeping up with the latest golf trends, products, and competitor insights so you can share valuable recommendations with our customers.
  • Operations & Merchandising: Maintaining product displays, handling inventory, managing till operations, and ensuring our store meets the highest visual standards.
  • Commitment to Health & Safety: Ensuring a safe and welcoming store environment by following health and safety protocols.
  • Team Spirit: Collaborating with team members to create a positive store atmosphere, supporting each other during peak times, and continuously learning.

FAQs

What is the main role of a Retail Sales Assistant at American Golf?

The main role involves delivering exceptional customer service, driving sales success, staying updated on golf trends, managing store operations, ensuring health and safety compliance, and fostering a team spirit.

Is previous retail or sales experience required for this position?

Yes, previous experience in retail or sales, particularly in customer service roles, is preferred.

What kind of commissions and earnings can I expect?

You can enjoy commission-based earnings that grow with your sales success, along with generous discounts on golf products.

Are there opportunities for professional growth and training?

Yes, American Golf supports professional growth by offering assistance for qualifications and continuous training.

What benefits and support does American Golf offer its employees?

American Golf provides an Employee Assistance Program, life assurance, health cover options, early access to earnings, extra days off, and exclusive discounts with partner brands.

Is a passion for golf necessary for this role?

While a love for golf is preferred, a desire to learn about the game is acceptable, as you will be sharing that passion with customers.

What should I bring to the team as a Sales Assistant?

You should bring a positive, can-do attitude, a commitment to high standards, enthusiasm for learning, and a willingness to support team goals.

Does American Golf have any diversity and inclusion policies?

Yes, American Golf is committed to fostering an inclusive and diverse workplace, welcoming applicants from all backgrounds and providing equal employment opportunities.

Are employees able to take time off for their birthday?

Yes, employees are able to celebrate their birthday with a day off.

What are the working conditions like for a Sales Assistant?

Sales Assistants work in a retail environment where they are responsible for customer interaction, sales, and maintaining store standards, all while ensuring a safe and welcoming atmosphere.

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American Golf

Europe's largest golf retailer!

Retail & Consumer Goods
Industry
501-1000
Employees
1978
Founded Year

Mission & Purpose

American Golf is Europe’s largest golf retailer. We have over 95 stores in the UK and Republic of Ireland. We stock a full range of golf equipment for golfers of all levels including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online we have our expert teams on hand to help with any golfing query there may be. Most of our store managers are keen golfers and the average handicap of our staff is 7 but you don't need to be a pro to be a part of our growing team.

Benefits

  • Employee Discount

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Birthday Leave

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Commission & Bonus

    At American Golf we reward hard work with a competitive commission scheme across our retail sites, a retail management and retail support centre bonus scheme.

  • Holiday Purchase Scheme

    We understand the importance of work-life balance and understand that some employees may want to take additional time off throughout the year. As such, we offer our team the opportunity to purchase up to five additional days of annual leave each year.

  • Learning & Development

    We are passionate about developing our people and helping everybody realise their potential. Whether this involves learning on the job from a more experienced member of the team, attending one of our regular courses, our online learning platform or learning from an external resource.

  • Lifestyle Benefits

    Other benefits on offer are: Dental Plan, an Employee Assistance Programme with health and well-being advice plus 24/7 access to a doctor, online retail discounts and a Cycle to Work scheme.