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Retail Sales Assistant

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need a passion for golf, retail experience, a keen eye for detail, a team player attitude, and a commitment to learning and development.
  • You will greet customers, guide them in product choices, drive sales, maintain displays, manage inventory, ensure store safety, and collaborate with team members for a positive atmosphere.

Requirements

  • Passion for Golf: A love for the game (or a desire to learn!) that you can share with customers.
  • Retail and Sales Skills: Previous experience in retail or sales, especially in customer service roles, with a friendly, professional approach.
  • Eye for Detail: A keen focus on maintaining high standards in visual merchandising and shop-floor appearance.
  • Team Player Attitude: A positive, can-do approach, ready to support team goals and work collaboratively.
  • Enthusiasm for Learning: A commitment to continuous training and skill development.

Responsibilities

  • Delivering Exceptional Service: Greeting customers, understanding their needs, sharing product knowledge, and guiding them to make informed choices.
  • Driving Sales Success: Meeting sales targets, promoting link sales, and supporting customers through the entire sales process to close the sale.
  • Golf Enthusiast: Keeping up with the latest golf trends, products, and competitor insights so you can share valuable recommendations with our customers.
  • Operations & Merchandising: Maintaining product displays, handling inventory, managing till operations, and ensuring our store meets the highest visual standards.
  • Commitment to Health & Safety: Ensuring a safe and welcoming store environment by following health and safety protocols.
  • Team Spirit: Collaborating with team members to create a positive store atmosphere, supporting each other during peak times, and continuously learning.

FAQs

What is the role of a Retail Sales Assistant at American Golf?

The role involves delivering exceptional customer service, driving sales success, maintaining product displays, assisting with inventory management, and ensuring a safe store environment while promoting a positive team atmosphere.

Is prior experience in retail necessary for this position?

Previous experience in retail or sales is preferred, particularly in customer service roles, but a strong passion for golf and a friendly, professional approach are also important.

What benefits do employees receive?

Employees enjoy commission-based earnings, discounts on golf products, an Employee Assistance Program, health cover options, opportunities for professional growth, and perks like a Cycle to Work scheme.

Are there opportunities for career development at American Golf?

Yes, American Golf supports professional growth by providing assistance for qualifications and offering continuous training and skill development.

How flexible are the working hours?

The company values flexibility, allowing employees to access earnings early when needed, earn extra days off with length of service, and even take a day off for their birthday.

What type of training is provided to new employees?

American Golf offers continuous training and development opportunities to ensure employees are well-equipped to provide excellent service and stay informed about the latest golf trends and products.

Is there a commitment to diversity and inclusion at American Golf?

Yes, American Golf is committed to fostering an inclusive and diverse workplace, welcoming applicants from all backgrounds and ensuring equal opportunities for everyone.

What is the expected attitude towards teamwork in this role?

A team player attitude is essential; employees are expected to support team goals, work collaboratively, and maintain a positive, can-do approach in the store.

Europe's largest golf retailer!

Retail & Consumer Goods
Industry
501-1000
Employees
1978
Founded Year

Mission & Purpose

American Golf is Europe’s largest golf retailer. We have over 95 stores in the UK and Republic of Ireland. We stock a full range of golf equipment for golfers of all levels including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online we have our expert teams on hand to help with any golfing query there may be. Most of our store managers are keen golfers and the average handicap of our staff is 7 but you don't need to be a pro to be a part of our growing team.

Benefits

  • Employee Discount

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Birthday Leave

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Commission & Bonus

    At American Golf we reward hard work with a competitive commission scheme across our retail sites, a retail management and retail support centre bonus scheme.

  • Holiday Purchase Scheme

    We understand the importance of work-life balance and understand that some employees may want to take additional time off throughout the year. As such, we offer our team the opportunity to purchase up to five additional days of annual leave each year.

  • Learning & Development

    We are passionate about developing our people and helping everybody realise their potential. Whether this involves learning on the job from a more experienced member of the team, attending one of our regular courses, our online learning platform or learning from an external resource.

  • Lifestyle Benefits

    Other benefits on offer are: Dental Plan, an Employee Assistance Programme with health and well-being advice plus 24/7 access to a doctor, online retail discounts and a Cycle to Work scheme.