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Retail Sales Associate - Easton Town Center

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Athleta

Jun 1

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Columbus

AI generated summary

  • You must be a strong communicator, problem solver, and customer-centric individual who can handle interactions professionally and is always seeking to learn and improve. Ability to utilize technology and adapt to new knowledge is essential.
  • You will provide expert brand knowledge, assist customers, offer style suggestions, promote loyalty programs, utilize omni channel strategies, support various store processes, and exchange information internally/externally.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Easton Town Center?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert on the product, educating and inspiring customers, offering information on merchandise assortment and promotions, and executing operational processes effectively.

What skills are important for a Retail Sales Associate at Easton Town Center?

Important skills include customer service, product knowledge, communication, attention to detail, problem-solving, teamwork, and a positive attitude.

How can I build brand loyalty as a Retail Sales Associate at Easton Town Center?

Building brand loyalty involves providing excellent customer service, engaging with customers to understand their needs, promoting the brand and its values, and creating a positive shopping experience for customers.

What opportunities are there for growth and advancement as a Retail Sales Associate at Easton Town Center?

Opportunities for growth and advancement include training and development programs, advancement to higher positions within the company, and the chance to take on leadership roles in the retail environment.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.