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Retail Sales Associate Homesense

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  • Job
    Full-time
    Entry Level

Requirements

  • High school education or equivalent work experience
  • Excellent customer service, communication (verbal and written) and time management skills
  • The ability to set up and maintain a warehouse environment

Responsibilities

  • Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations
  • Processing of daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained
  • Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines
  • Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries

FAQs

What are the main responsibilities of a Retail Sales Associate at Homesense?

As a Retail Sales Associate at Homesense, your main responsibilities include greeting customers, answering questions about merchandise, processing daily shipments, ensuring the warehouse is organized, providing high-quality customer service during transactions, and assisting with Fitting Room duties.

What kind of training can I expect?

Eligible Associates can look forward to dedicated training and on-the-job resources to enhance their development.

Is there any employee discount available?

Yes, Associates receive a merchandise discount for themselves and eligible family members at all TJX Canada stores.

What are the required qualifications for this position?

To begin your career with us, you’ll need a high school education or equivalent work experience, along with excellent customer service, communication, and time management skills.

What is the hourly pay range for this position?

The hourly pay range for this position is $16.55 - $17.55 per hour, though the final pay rate offered may be higher based on various factors like relevant skills and experience.

Is this position suitable for someone with no retail experience?

Yes, the job does not specifically require retail experience; however, having excellent customer service and communication skills is essential.

What is the work environment like at TJX Canada?

The work environment at TJX Canada is described as one-of-a-kind and inclusive, with a focus on collaboration and fostering relationships among team members.

Is there support for healthy living for employees?

Yes, TJX Canada offers an Associate and Family Assistance Program to support healthy living.

Are there opportunities for career growth within TJX Canada?

Yes, there are opportunities for career growth within TJX Canada, as employees are provided with training and development resources.

What should I do if I have a question while working in the store?

If you have a question while working in the store, you are encouraged to ask your co-workers or supervisors, as collaboration and support are a key part of the work culture at TJX Canada.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

The TJX Companies, Inc. operates as a global retail giant, managing various discount department stores such as T.J. Maxx, Marshalls, and HomeGoods. Their ultimate mission is to provide customers with high-quality, brand-name merchandise at exceptional values. Their purpose is to offer a diverse range of products, from apparel to home goods, while maintaining a commitment to customer satisfaction and operational excellence. The company strives to create a dynamic and inclusive workplace, supporting the professional growth of its employees across its global network.