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Retail Sales Consultant

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Travelex

Yesterday

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Perth
  • Quick Apply

AI generated summary

  • You must have a passion for travel, excellent communication skills, attention to detail, a record of sales performance, and the ability to work independently and in a team. Retail experience is a plus.
  • You will deliver excellent customer service, achieve sales targets, promote products, manage stock levels, investigate discrepancies, and comply with company policies and legal requirements.

Requirements

  • Passion for Travel and positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as a member of a team
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable (but not essential)
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

Responsibilities

  • Deliver excellence in customer service and achieve individual KPIs/targets
  • Maximize sales and promote to all customers our Travelex product range
  • Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
  • Monitor stock levels and fully investigate overs and shorts (differences) and report
  • Comply with all company and location policy and procedures, including legal requirements

FAQs

What are the working hours for this position?

The working hours for this position are part-time at 32.5 hours per week, with a roster from Wednesday to Sunday, 04:00 to 11:00.

What is the company that I will be working for?

You will be working for Travelex, the world’s largest foreign exchange company, with over 1,100 stores globally.

What kind of experience is preferred for this role?

Retail, cash-handling, and/or banking experience is desirable but not essential. A passion for travel and a positive can-do attitude are more important.

Are there opportunities for career development within the company?

Yes, Travelex offers development opportunities that will help you thrive and advance your career.

Is training provided for new employees?

Yes, comprehensive training is conducted by specialised trainers.

What skills are important for this role?

Important skills include excellent verbal communication, attention to detail, ability to work independently and as part of a team, and a strong record of performance delivery.

Does the company have any workplace benefits?

Yes, Travelex offers ongoing benefits such as Paid Parental leave, health and well-being programs, social clubs, and more.

What customer service expectations are there for this role?

You are expected to deliver excellence in customer service and achieve individual KPIs/targets while maximizing sales and promoting Travelex’s product range.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.