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Retail Sales Manager

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BMW Group

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need strong leadership, financial awareness, motor industry experience, negotiation skills, attention to detail, effective communication, industry knowledge, and the ability to work under pressure.
  • You will supervise sales staff, manage inquiries, develop executives, resolve issues swiftly, enforce procedures, and optimize direct selling time for effective operations and sales record management.

Requirements

  • A hands on leader and financially aware
  • Ability to negotiate at all levels with strong leadership skills
  • Motor Industry experience is preferable
  • Ability to work to timescales effectively
  • Keen eye for detail, good communication and a passion for delivering great customer service
  • Strong industry knowledge
  • Ability to work under pressure

Responsibilities

  • Supervising and co-ordinating activities of sales staff.
  • Ensure maximum direct selling time.
  • Effective handling of all sales enquiries.
  • Lead and develop all sales executives ensuring they are focussed and adopt a structured approach.
  • Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe.
  • Time management.
  • Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record.

FAQs

What is the job title for this position?

The job title is Retail Sales Manager.

Where is the Retail Sales Manager position located?

The position is located at the BMW Hindhead Retail Centre.

What are the main responsibilities of a Retail Sales Manager?

Main responsibilities include supervising sales staff, ensuring maximum direct selling time, effective handling of sales inquiries, leading and developing sales executives, resolving operational issues, and establishing administrative procedures.

What qualifications are preferred for this position?

Preferred qualifications include motor industry experience, strong leadership skills, financial awareness, and the ability to negotiate at all levels.

Is previous experience in the automotive industry required?

While motor industry experience is preferable, attitude and character are more important to the employer.

What skills are essential for the Retail Sales Manager role?

Essential skills include communication, attention to detail, the ability to work under pressure, and a passion for delivering great customer service.

What kind of training will I receive if I join the team?

You will be enrolled in the industry-leading Sales Academy and have access to accelerated training pathways and manufacturer training.

What are some of the benefits of working with Group 1 Automotive?

Benefits include car ownership eligibility, family-friendly benefits, long service holiday rewards, a paid day off for your birthday, and much more.

Does the company provide any support for parental leave?

Yes, the company offers enhanced paternity and maternity leave as part of its family-friendly benefits.

Will I have a chance to develop my leadership skills in this role?

Yes, the role emphasizes strong leadership abilities and involves leading and developing sales executives.

Is experience in prestige automotive sales essential for this position?

No, while prestige experience is beneficial, it is not essential; attitude and character are deemed more important.

Are there any special events or recognitions for long-serving employees?

Yes, there are long service holiday rewards that increase with length of service.

What is the company's policy regarding work-life balance?

The company offers a range of benefits, including a paid day off for your birthday, which supports work-life balance.

How does the company handle sales inquiries?

The Retail Sales Manager is responsible for effective handling of all sales inquiries to ensure a great customer experience.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.