Logo of Huzzle

Home

Matches

Explore

Manage

Retail Store Manager

image

Dreams

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need retail experience, strong leadership skills, a commercial mindset, excellent communication abilities, and a customer-focused approach to drive team performance and achieve results.
  • You will lead and motivate your team to boost sales, ensure exceptional customer experiences, manage staff schedules, and maintain high store standards through effective coaching and training.

Requirements

  • Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
  • Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
  • A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
  • Inspirational: Your strong ability to lead will inspire and motivate your team.
  • Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
  • Customer-focused: Every day, you'll live our mission by putting our customers at the heart of everything you do.

Responsibilities

  • Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
  • Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
  • Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
  • Motivating and inspiring all of our valued dreamers.
  • Managing the store rota to ensure we have the right people working at the right times.
  • Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.

FAQs

What is the salary for the Retail Store Manager position?

The salary for the Retail Store Manager position is £34,000 on target earnings.

Is there a commission structure in place?

Yes, we have an uncapped commission scheme that recognizes hard work and provides peak incentives to help you earn additional rewards.

What discounts do employees receive?

Employees receive amazing discounts on Dreams products as well as hundreds of brands, including those for restaurants, holidays, and shopping.

Are there opportunities for career progression?

Yes, we support your development and offer opportunities to progress into different business areas as your experience grows.

What wellness benefits do you provide?

We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out-of-hours GP services, and access to counseling.

Does the company offer maternity and paternity leave benefits?

Yes, starting from 2024, we will have enhanced maternity and paternity pay.

What are the main responsibilities of the Retail Store Manager?

The main responsibilities include managing and motivating the team, driving sales and customer satisfaction, leading team initiatives, managing the store rota, and ensuring high store standards.

What type of experience is preferred for this role?

We prefer candidates with previous retail or commercial sales experience, demonstrating a strong track record of store and team management.

How important is communication in this role?

Communication is essential, as the role requires building rapport and establishing great relationships with both customers and colleagues.

Is customer satisfaction a priority for the Retail Store Manager?

Yes, every day you'll live our mission by putting our customers at the heart of everything you do.

image

Dreams

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Dreams is a UK-based retailer specialising in beds, mattresses, and bedroom furniture. Their ultimate mission is to ensure everyone gets a better night's sleep by providing high-quality, comfortable, and affordable sleep solutions. Dreams aims to enhance customers' sleep experience through innovative products and exceptional service, helping to improve overall well-being.