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Retail Store Manager

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American Golf

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Edinburgh

AI generated summary

  • You must motivate your team to achieve KPIs, deliver excellent customer service, drive sales, communicate effectively, delegate tasks, manage performance, and oversee recruitment.
  • You will lead your team to achieve KPIs, provide excellent customer service, drive sales, manage performance, oversee recruitment, and foster a motivated, knowledgeable workforce.

Requirements

  • To motivate and encourage your team to achieve KPI's through your passion and enthusiasm
  • Lead your team in providing outstanding customer service
  • Create an exciting environment, drive sales and maximise profit
  • Drive company initiatives and continually reinforce the customer proposition with the team
  • Be an effective communicator
  • Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
  • Manage team performance, identify and promote good performance and effectively deal with under-performance
  • Take ownership of the recruitment for your team

Responsibilities

  • To motivate and encourage your team to achieve KPI's through your passion and enthusiasm
  • Lead your team in providing outstanding customer service
  • Create an exciting environment, drive sales and maximise profit
  • Drive company initiatives and continually reinforce the customer proposition with the team
  • Be an effective communicator
  • Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
  • Manage team performance, identify and promote good performance and effectively deal with under-performance
  • Take ownership of the recruitment for your team

FAQs

What qualifications do I need to apply for the Retail Store Manager position?

While specific educational qualifications are not listed, experience in a customer-focused sales environment and a passion for retail management are essential for this role.

Will I receive training when I start the job?

Yes, American Golf provides product knowledge and skills training to help you exceed customer expectations and enhance your ability to serve.

What are the key responsibilities of the Retail Store Manager?

Key responsibilities include motivating the team, providing outstanding customer service, driving sales and profit, managing team performance, and overseeing recruitment.

What does the commission structure look like?

The Retail Store Manager position offers a competitive salary with an uncapped commission scheme, allowing you the potential to earn based on your performance.

How many days of holiday do I receive?

You will receive 29 days of holiday, inclusive of bank holidays, along with an extra day off to celebrate your birthday.

Is there an employee discount program?

Yes, there is an employee discount available for you, your family, and your friends.

What kind of support is available for professional development?

The company offers professional qualification and subscription support as part of its benefits.

Does the company promote equality and diversity in the workplace?

Yes, American Golf is committed to encouraging equality, diversity, and inclusion among its employees and preventing unlawful discrimination.

What benefits does American Golf offer in addition to salary?

Benefits include life assurance, a company pension scheme, a holiday purchase scheme, and various other incentives and support programs.

Where can I find more job opportunities at American Golf?

You can visit the American Golf careers site to view all available jobs.

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American Golf

Europe's largest golf retailer!

Retail & Consumer Goods
Industry
501-1000
Employees
1978
Founded Year

Mission & Purpose

American Golf is Europe’s largest golf retailer. We have over 95 stores in the UK and Republic of Ireland. We stock a full range of golf equipment for golfers of all levels including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online we have our expert teams on hand to help with any golfing query there may be. Most of our store managers are keen golfers and the average handicap of our staff is 7 but you don't need to be a pro to be a part of our growing team.

Benefits

  • Employee Discount

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Birthday Leave

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Commission & Bonus

    At American Golf we reward hard work with a competitive commission scheme across our retail sites, a retail management and retail support centre bonus scheme.

  • Holiday Purchase Scheme

    We understand the importance of work-life balance and understand that some employees may want to take additional time off throughout the year. As such, we offer our team the opportunity to purchase up to five additional days of annual leave each year.

  • Learning & Development

    We are passionate about developing our people and helping everybody realise their potential. Whether this involves learning on the job from a more experienced member of the team, attending one of our regular courses, our online learning platform or learning from an external resource.

  • Lifestyle Benefits

    Other benefits on offer are: Dental Plan, an Employee Assistance Programme with health and well-being advice plus 24/7 access to a doctor, online retail discounts and a Cycle to Work scheme.