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Retail Store Supervisor

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have experience as a retail supervisor or senior sales assistant, a passion for customer satisfaction, and the ability to lead and support a team while creating memorable experiences.
  • You will lead a team of Sales Consultants, collaborate with management to achieve store goals, and ensure exceptional customer experiences while working 20 hours over 3 days, including weekends.

Requirements

  • If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support.

Responsibilities

  • Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business.
  • leading a small team of Sales Consultants,
  • working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
  • This Store Supervisor opportunity covering 20 hours per week, across 3 days including either Saturdays, Sundays, or both.
  • can lead a team by example & support.

FAQs

What is the job title for this position?

The job title for this position is Retail Store Supervisor.

Where is the location of the job?

The job is located at Mamas & Papas in the Bluewater Shopping Centre, Greenhithe, Dartford, Kent, DA9 9ST.

What is the typical work schedule for this role?

This Store Supervisor opportunity covers 20 hours per week, across 3 days, including either Saturdays, Sundays, or both.

What kind of experience is required for this position?

Candidates should come from a retail supervisor or senior sales assistant background and have a passion for providing exceptional customer service.

How can I apply for this position?

To apply for this Supervisor opportunity, you need to click through to download your CV and complete a short Mamas & Papas application form.

Are there any age restrictions for applying?

The job description does not specify any age restrictions, but candidates must meet any legal requirements for working in retail.

What benefits are offered to employees?

Benefits include 33 days holiday (increasing up to 40 with service), buy & sell holiday schemes, company bonus schemes, employer pension contribution from day 1, significant staff discounts, ongoing offers and discounts through a Benefits Hub, subsidized health and critical illness cover, and supportive family-related leave policies.

Is there a diversity policy in place at Mamas & Papas?

Yes, Mamas & Papas is committed to championing people of all cultures, ethnicities, and gender preferences, celebrating diversity in all its forms through their campaigns and actions.

Do I need to submit a cover letter with my application?

The job description does not mention a cover letter; only a CV and the Mamas & Papas application form are required.

Can I expect training as a new employee?

While the job description does not explicitly mention training for new employees, it is common practice in retail for employers to provide training to ensure staff are equipped to deliver excellent customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

Mamas & Papas is a UK-based retailer specialising in baby products, including prams, nursery furniture, and maternity wear. Their ultimate mission is to provide parents with stylish, high-quality, and practical products that make life easier and more enjoyable. The company's purpose is to support parents and parents-to-be with innovative designs and trusted advice, ensuring a smoother journey into parenthood.