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Retail Supervisor

  • Job
    Full-time
    Entry Level
  • London

AI generated summary

  • You should be hardworking, team-oriented, positive, reliable, and authentic. Retail experience isn't needed; focus on delivering great service and enjoy working with others.
  • You will support the Store Manager, assist in deliveries, stock shelves, ensure excellent customer service, build relationships, and create a positive work environment for the team.

Requirements

  • Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
  • A love of team work. Be happy to muck in and get your hands dirty.
  • A positive attitude. Make sure that our customers have a great experience while in our branch.
  • Reliability. Be there when we need you, be flexible and fun to be around.
  • Yourself. Bring your whole self to work and let your true personality shine through.

Responsibilities

  • Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
  • Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
  • Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
  • Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
  • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

FAQs

What are the working hours for the Retail Supervisor position?

The working hours for the Retail Supervisor position are 40 hours per week.

Is prior retail experience necessary for this role?

No, you don’t need retail experience; we are focused on delivering great service and will teach you the rest.

What are the main responsibilities of a Retail Supervisor at Toolstation?

Main responsibilities include supporting the Store Manager, providing great customer service, checking deliveries, stocking shelves, and maintaining a fun working environment.

How does Toolstation support employee development?

Toolstation provides training and development opportunities, including access to their own Toolstation Academy programmes.

What type of benefits can I expect as a Retail Supervisor?

You'll receive benefits such as 22 days' holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, discounts across Travis Perkins companies, and many more.

What qualities are important for a Retail Supervisor?

Important qualities include hard work and passion, teamwork, a positive attitude, reliability, and being yourself.

Does Toolstation have a policy for diversity and inclusion?

Yes, Toolstation's policy is to employ the best qualified people, provide equal opportunity for advancement, and not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Where can I apply for the Retail Supervisor position?

You can apply by visiting www.toolstationjobs.com or by clicking the apply button on the job posting.

Is there an opportunity for career progression within the company?

Yes, there are many opportunities for career progression within Toolstation, whether up the ladder, across the business, or into another role in the Travis Perkins Group.

Together, we'll get the job done.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

Join Toolstation and you’ll be joining one of the fastest-growing businesses in Europe. We’re one of Britain’s best-known multi-channel retailer of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 500 branches throughout the UK, work together to get the job done. And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us. Whatever your background, if you’ve got a can-do attitude, the confidence to take the initiative and an open mind to learning new skills, you’ll find your place here. Not to mention an open, friendly atmosphere that encourages you to be yourself.