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Retail Supervisor (30 hrs)

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Deichmann

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Carlisle

AI generated summary

  • You must have retail experience, supervisory skills, strong communication, a positive attitude, attention to detail, and flexibility for a 30-hour workweek, with a drive to exceed targets.
  • You will supervise the team, ensure excellent customer service, manage store operations, maintain merchandising standards, process stock, and handle customer queries.

Requirements

  • Job reference:
  • 000120-2024-035056
  • Full time/Part time:
  • 30 hour contracts available
  • Location:
  • 4, New Lane, Lanes Shopping Centre, Carlisle, CA3 8AS
  • Start date:
  • Immediately
  • If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
  • You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
  • You will have previous retail experience and ideally will have worked as a supervisor previously.
  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention to detail.
  • The ability to work both individually and as part of a diverse team.
  • The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
  • up to £12.64 per hour + non contractual, hourly sales commission.

Responsibilities

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close the store, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team, to achieve store sales targets and KPI’s.
  • Support team members as and when required.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.

FAQs

What is the job title for this position?

The job title is Retail Supervisor.

How many hours per week is this position?

This position is for a part-time contract of 30 hours per week.

Where is the location of the job?

The location of the job is 4, New Lane, Lanes Shopping Centre, Carlisle, CA3 8AS.

What is the starting date for this position?

The starting date for this position is immediately.

What is the hourly wage for this role?

The hourly wage for this role is up to £12.64 per hour, plus non-contractual hourly sales commission.

What qualifications do I need to apply for this role?

You need previous retail experience, ideally with supervisory experience, a positive attitude towards customer service, and the ability to lead a team in a fast-paced environment.

What are the key responsibilities of a Retail Supervisor?

Key responsibilities include supervising the store team, opening and closing the store, providing excellent customer service, leading by example, achieving sales targets, and managing stock deliveries.

What personal characteristics are desired for this role?

Desired personal characteristics include self-motivation, strong interpersonal skills, the ability to motivate a team, attention to detail, and a commitment to work 30 hours per week with flexibility to work any day.

Is this a permanent or temporary position?

This is a permanent position.

Who should I contact if I have questions before applying?

You can email the Recruitment team at careers@deichmann.com with any questions or for assistance before applying.

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Deichmann

Retail & Consumer Goods
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

Deichmann is a leading footwear retailer offering a wide range of stylish and affordable shoes for men, women, and children. Their mission is to provide high-quality footwear that combines fashion with comfort at accessible prices. Deichmann aims to make the latest trends available to everyone, ensuring customer satisfaction through excellent service and a diverse product range. The company is committed to sustainability and ethical practices, striving to create a positive impact on both customers and the environment.

Benefits

  • Product Discount

  • Generous Annual Leave

  • Pension

  • Annual Bonuses for Store Managers

  • Sales Commission for Store Teams

  • Awards & Recognition

  • Team Incentives

  • Childcare Vouchers