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Retail Supervisor

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Superdrug

3mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should have supervisory experience in retail, knowledge of KPIs, confidence to develop others, and be open to providing piercing services (training available).
  • You will support daily operations, drive sales, ensure excellent customer service, maintain store standards, and focus on reducing shrinkage and costs to maximize profit.

Requirements

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Responsibilities

  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

FAQs

What are the working hours for the Retail Supervisor position?

The position requires 16 hours a week, with an opportunity to work more hours.

What is the salary for the Retail Supervisor role?

The salary for the Retail Supervisor position is £12.25 per hour.

What kind of experience is required for this role?

Ideally, candidates should have supervisory or team leader experience within a fast-paced high street retailer.

Is there an opportunity for career advancement in this position?

Yes, there is a strong desire to promote from within, with success in this role enabling you to take your next step with the company.

What does the role of a Retail Supervisor involve?

The role involves supporting the management team in day-to-day business activities, driving sales, delivering excellent customer service, and maintaining store standards.

Are there any specific skills or qualities needed for this role?

Candidates should have an understanding of retail Key Performance Indicators (KPIs), confidence, resilience, ambition, and the ability to help others develop their skills.

Will I need to perform piercing services as part of this job?

A willingness to carry out piercing services for customers is required, but training will be provided, and it's not essential as part of the role.

What benefits do Retail Supervisors receive?

Benefits include up to 28 days holiday, up to 30% discount for you and a nominated friend or family member, excellent training, great sales incentives, and enhanced company sick pay.

How can I access my earnings in real-time?

You can get instant access to Wagestream, a tool that allows you to track your earnings in real-time and access a percentage of your pay as you earn it.

How does Superdrug handle personal data during the application process?

For information on how we manage and store your data, please refer to our privacy policy at www.superdrug.jobs/privacy-policy/.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.