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Retail Supervisor

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Screwfix

2d ago

  • Job
    Full-time
    Junior & Mid Level
  • London

AI generated summary

  • You must have experience managing a team, provide excellent customer service, be inquisitive and passionate about the business, and demonstrate friendliness, flexibility, and reliability.
  • You will lead the team, guide customers, ensure store standards, manage cash and stock, address queries, and foster a fun, collaborative environment.

Requirements

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

FAQs

What are the opening hours for the store?

The store is open Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

What are the key responsibilities of a Retail Supervisor?

As a Retail Supervisor, key responsibilities include hosting and leading the team, ensuring store standards are maintained, managing cash reconciliations and customer queries, and participating as a valued team member.

Is prior experience required for this position?

Yes, we are looking for an experienced supervisor or duty manager who has managed a small team in a fast-paced environment.

What qualities are we looking for in candidates?

We are looking for candidates who are great at customer service, inquisitive, passionate about the business, and possess a friendly and reliable work ethic.

What benefits are offered to employees?

Benefits include a competitive salary, 28 days annual leave (increasing with service), a pension scheme with up to a 14% contribution, life cover, employee discounts, healthcare, and training for ongoing development.

How do I apply for the Retail Supervisor position?

To apply, you can upload your CV and complete your application through our career page.

Is there a location allowance in the salary?

Yes, our hourly rates may include a location allowance, which is reviewed annually and may change.

Does Screwfix provide equal opportunity employment?

Yes, our policy is to employ the best-qualified people and provide equal opportunity for advancement, while not discriminating against any person based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

How can I contact the company for further questions?

You can email careers@screwfix.com for any queries related to the position or application process.

What opportunities for advancement are available?

Joining Screwfix means becoming part of a growing team full of support and opportunities for promotions and training.

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Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.