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Retail Supervisor

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Superdrug

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have supervisory experience in retail, understand KPIs, be confident and resilient, and be willing to learn piercing services. Success leads to promotion opportunities.
  • You will support management, drive sales, deliver excellent customer service, and minimize shrinkage, damages, till errors, and costs to maximize profit.

Requirements

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Responsibilities

  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

FAQs

What is the working schedule for the Retail Supervisor position?

The Retail Supervisor position requires 12 hours a week with an opportunity to work more hours.

What is the hourly pay rate for this role?

The salary for the Retail Supervisor role is £12.25 per hour.

What qualities does Superdrug look for in a Retail Supervisor?

Superdrug seeks candidates who are passionate about beauty and health, good motivators, resilient, confident, and ambitious, with supervisory or team leader experience in a fast-paced retail environment.

Are there any specific responsibilities associated with the Retail Supervisor position?

Yes, responsibilities include supporting the management team, driving sales, delivering excellent customer service, managing store standards, and working to reduce shrinkage and costs.

Is experience with retail Key Performance Indicators (KPIs) necessary for this role?

Yes, an understanding of retail KPIs such as sales, profit, and service is essential for the Retail Supervisor position.

Will I receive training for any specific services?

Yes, training for piercing services will be provided, though prior experience is not essential as part of the role.

What are the opportunities for advancement in this role?

Success in this role can lead to further career advancement, as Superdrug has a strong desire to promote from within and reward high achievers.

What benefits does Superdrug offer to its employees?

Benefits include up to 28 days holiday, up to 30% discount for team members and a nominated friend or family member, excellent training, great sales incentives, and access to Wagestream for real-time earnings tracking.

Is there any support provided for company sick pay and pregnancy loss?

Yes, Superdrug offers enhanced company sick pay and support for pregnancy loss.

How does Superdrug value its team members?

Superdrug values its employees by putting customers and teams at the heart of everything they do, fostering a fun and motivated workplace environment.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.