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Retail Supervisor

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Superdrug

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Edinburgh

AI generated summary

  • You should have supervisory experience in retail, understand KPIs, demonstrate confidence and ambition, and be open to training for piercing services.
  • You will support daily operations, drive sales, enhance customer service, maintain store standards, and minimize losses through effective management of shrinkage and costs.

Requirements

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Responsibilities

  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

FAQs

What are the working hours for the Retail Supervisor position?

The working hours are 16 hours a week, with an opportunity to work additional hours.

What is the salary for the Retail Supervisor role?

The salary for the Retail Supervisor position is £12.40 per hour.

Do I need to have previous experience to apply for this role?

Ideally, you should have supervisory or team leader experience within a fast-paced high street retailer.

What key skills are required for the Retail Supervisor position?

You should have an understanding of retail Key Performance Indicators, confidence, resilience, ambition, and the ability to help others develop their skills.

Is there any specific training provided for the Retail Supervisor role?

Yes, training is provided, especially for performing piercing services, though it is not essential for the role.

What opportunities for advancement are available in this position?

Success in this role can lead to promotion opportunities, as the company has a strong desire to promote from within.

Are there any employee discounts available?

Yes, you can receive up to 30% discount for yourself and a nominated friend or family member.

How many days of holiday do employees receive?

Employees are entitled to up to 28 days of holiday.

What kind of additional support does Superdrug offer?

Superdrug offers enhanced company sick pay, pregnancy loss support, and real-time access to wages through Wagestream.

How can I find out more about the company's privacy policies?

For information on how Superdrug manages and stores your data, please visit www.superdrug.jobs/privacy-policy/.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.