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Retail Supervisor

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Superdrug

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need retail supervisory experience, knowledge of KPIs, confidence to mentor others, and a willingness to learn piercing services. Promotion opportunities await high achievers.
  • You will support management, drive sales, ensure excellent customer service, maintain store standards, and minimize shrinkage, damages, and costs to maximize profit.

Requirements

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Responsibilities

  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

FAQs

What are the working hours for the Retail Supervisor position?

The working hours are 16 hours a week, with an opportunity to work more hours.

What is the hourly salary for this role?

The hourly salary for the Retail Supervisor position is £12.25.

Is previous experience required for this position?

Ideally, supervisory or team leader experience within a fast-paced high street retailer is preferred.

What are the responsibilities of a Retail Supervisor?

Responsibilities include supporting the management team in day-to-day activities, driving sales, delivering excellent customer service, and maximizing profit by reducing shrinkage, damages, till errors, and costs.

Is there any training provided for the role?

Yes, excellent training is provided, including training for carrying out piercing services, which is not essential before starting.

What are the opportunities for career progression in this role?

Success in this role can lead to promotions, as there is a strong desire to promote from within and reward the highest achievers.

What benefits are offered to employees?

Employees can enjoy up to 28 days holiday, up to 30% discount for themselves and a nominated friend or family member, great sales incentives, access to Wagestream, enhanced company sick pay, and support in cases of pregnancy loss.

How can I apply for this position?

To apply for the Retail Supervisor position, you can visit the Superdrug careers page and find the relevant application details or submit your application through their platform.

What should I do if I want to understand how Superdrug manages my data?

For information on how Superdrug manages and stores your data, please visit their privacy policy at www.superdrug.jobs/privacy-policy/.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.