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Retail Supervisor

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Screwfix

26d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Lincoln

AI generated summary

  • You should be an experienced supervisor, skilled in customer service and sales, inquisitive, passionate, and possess a friendly, flexible, and reliable work ethic.
  • You will lead the team, assist customers, ensure smooth store operations, manage stock and audits, and foster a fun, collaborative work environment.

Requirements

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

FAQs

What are the working hours for the Retail Supervisor position?

The working hours for the Retail Supervisor position vary by day; Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

Is full flexibility required for this role?

Yes, full flexibility is required for both weekdays and weekends.

What kind of experience is needed to apply for this role?

We are looking for an experienced supervisor or duty manager who has managed a small team in a fast-paced environment.

What key responsibilities will I have as a Retail Supervisor?

As a Retail Supervisor, you will lead the team, manage store standards, assist with cash reconciliations, handle customer queries, ensure audit compliance, and oversee stock management.

What kind of training and development can I expect?

You will receive excellent training and ongoing development to help you be the best you can be.

What benefits do you offer for this position?

Benefits include a competitive salary, 28 days of annual leave (increasing with length of service), a pension scheme with up to a 14% Kingfisher contribution, life cover, a 20% discount at Screwfix and B&Q, discounted healthcare, and company share save schemes.

How can I contact you if I have queries about the job?

You can email us at careers@screwfix.com for any queries about the job.

How do I apply for this position?

To apply for this position, you should upload your CV and complete your application.

Is there an equal opportunity policy in place?

Yes, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Can I get support during the application process?

Yes, if you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.

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Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.