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Retail Team Leader

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DCK Group

3d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Hospitality & Retail
  • Cork
  • Quick Apply

AI generated summary

  • You need retail supervisory experience, strong interpersonal skills, ability to work unsupervised, personal presentation, a full driving license, own vehicle, and proficiency in mobile software/apps.
  • You will focus on customer service, maintain product presentation, support your retail team, ensure operational standards, and manage schedules via a mobile app.

Requirements

  • - Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
  • - Confident & positive with good interpersonal skills
  • - Happy to work unsupervised, following written & visual instructions
  • - Has a great standard of personal presentation as an ambassador for our brands
  • - Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
  • - Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
  • - Confident with the use of Mobile software and Apps

Responsibilities

  • You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
  • Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
  • Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
  • Follow all operational processes and policies, ensuring an efficient and safe working environment
  • Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

FAQs

What is the hourly pay rate for the Retail Team Leader position?

The pay rate is 15.20 EUR per hour.

What are the working hours for this role?

This position is a 30-hour contract per week, Monday to Friday, with flexible working hours during the day.

Is weekend work required for this position?

No, there is no weekend working required.

Do I need to provide my own vehicle for this job?

Yes, you must have access to your own vehicle as this is a multi-site role covering the Cork zone.

Is supervisory experience required for this position?

Yes, supervisory experience in a retail setting is a must.

What are the benefits offered for this role?

Benefits include competitive pay, free jewellery (up to £55 per month), and flexible working hours.

What kind of skills are desirable for this job?

Being tech-savvy is desirable, as the role involves using apps for scheduling and operational tasks.

How should I apply for the Retail Team Leader position?

Please send an updated CV to be considered for the role.

What qualifications should I have to be considered for this role?

You should have supervisory experience, a valid driving license, access to a vehicle, and be confident with mobile software and apps.

Is there a specific personal presentation standard required for this position?

Yes, a great standard of personal presentation is required as you will be an ambassador for the brands.

DCK Group

Established in 1992, DCK Group is the UK’s leading independent global fashion jewellery business.

Retail & Consumer Goods
Industry
1001-5000
Employees
1992
Founded Year

Mission & Purpose

DCK Group is one of the world’s leading fashion jewellery retailers/wholesalers, working with many leading High Street brands. We operate B2B and B2C, trade our own website and have extensive retail and logistics operational capability. We source more than 24million pieces of jewellery a year. More recently we have developed and traded our own clothing ranges and accessories brands and together with jewellery, are able to offer the most exciting and on trend styles on line and on the high street. We operate with over 30 retailers, globally, from Distribution Centres worldwide and have offices in the UK, Hong Kong and China. This is an exciting time for us where we are looking to continue with our ambitious growth plans. At DCK our values are fundamental to who we are: we look for people who are driven, innovative, collaborative and honest & open, and who want to participate in our growth long term. Our clients: Matalan | Tesco | ASOS | Zalando | Boots | M&Co | River Island and more!