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Retail Travel Advisor

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TUI

4d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You must excel in customer service, achieve sales goals, adapt to change, prioritize tasks, collaborate with others, communicate effectively, and work varied shifts.
  • You will inspire customers, exceed sales targets, adapt to challenges, resolve complaints, and leverage technology to create memorable holiday experiences.

Requirements

  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
  • You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
  • As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

FAQs

What is the job title for this role?

The job title is Retail Travel Advisor.

Where is the location of the job?

The job is located in Dublin, Ireland, specifically at the Talbot Street shop.

What type of employment is this role?

This role is a permanent part-time position.

What is the hourly wage for this position?

The basic salary starts at 14.86 euros per hour.

Are there any commission opportunities within this job?

Yes, there is a commission scheme in place to reward you for exceeding your sales targets.

What kind of benefits can I expect as an employee?

Employees can enjoy fantastic holiday benefits, discounts, special offers, the ability to purchase additional TUI time off, health and wellbeing benefits, and a pension scheme.

What are the working hours like for this job?

The working hours include a varied shift pattern each week, which may include weekends, bank holidays, and evenings at busier stores.

What qualities are required for this role?

Candidates should have excellent customer service skills, a dedication to achieving sales targets, the ability to prioritize tasks, embrace change, and be a team player.

Is training provided for this position?

Yes, training on various systems will be provided to enhance your knowledge and skills.

Is diversity and inclusion a priority for TUI?

Yes, TUI embraces diversity, equity, and inclusion, encouraging everyone to come as they are.

Will I need to complete an assessment to apply for this position?

Yes, part of the application process will require you to complete an online assessment.

How does TUI support candidates with disabilities?

TUI is committed to supporting candidates with disabilities and impairments and encourages applicants to request any necessary support during the application process.

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days