FAQs
What is the salary for the Retail Travel Advisor position?
The salary for the Retail Travel Advisor position is £23,550 (FTE).
Where will I be working as a Retail Travel Advisor?
You will be joining the TUI Retail Team at the Darlington shop.
What kind of experience or knowledge do I need to apply for this role?
While travel experience is not essential, a passion for working within the tourism sector and excellent customer service skills are important.
What are the main responsibilities of a Retail Travel Advisor?
Main responsibilities include recommending and selling holidays, cruises, and UK breaks, ensuring excellent customer service, resolving complaints, achieving sales targets, and collaborating with colleagues.
Are there any special benefits offered to employees in this role?
Yes, employees receive fantastic holiday benefits including discounts, a commission scheme for exceeding targets, health and wellbeing support, a pension scheme, and life assurance.
What kind of support does TUI provide for employee development?
TUI invests in employee development through interactive web-based training, store induction, and ongoing support in career progression.
Is there a requirement for flexible working hours?
Yes, you will need to be flexible to work variable shift patterns, which can include evenings and weekends, based on customer demand and store opening times.
How can I apply for this role?
To apply for this role, you should answer the application questions fully and complete an online assessment either after submitting your application or following a subsequent email notification.
Where can I find more information about TUI's commitment to Diversity & Inclusion?
More information about TUI's commitment to Diversity & Inclusion can be found by visiting their website section referred to as "Our DNA."
Who should I contact for more information about the Retail Travel Advisor position?
For any further information regarding this opportunity, you can email recruitment@tui.co.uk.