Job
Retail Travel Advisor - Bristol
TUI
•
25d ago
💼 Graduate Job
London
🤑 £23.6K
AI generated summary
- You must have excellent customer service skills, a commitment to meet targets, initiative to solve problems, organizational abilities, flexibility for shift work, and a passion for tourism.
- You will inspire and engage customers, adapt to technology changes, resolve issues confidently, embrace challenges, and exceed sales targets in a customer-focused role.
Description
- Joining the TUI Retail Team as a Travel Advisor at our Birmingham New St shop, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
Requirements
- Excellent customer service skills
- Strong commitment to achieve targets and overcome challenges
- Team player who engages and collaborates at all times with customers and colleagues
- An organised individual who takes pride in their work and responsibility of their own development
- Ability to use initiative to proactively spot and resolve potential problems
- Passion to work within tourism, although travel experience is not essential
- Confidence to handle multiple currencies and administrative tasks whilst complying with procedures
- Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance.
Area of Responsibilities
Hospitality & Retail
Responsibilities
- Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
- Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
- If things don’t go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
- You’ll embrace change and rise to the challenges of a customer focussed role
- Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it ‘Smashing your Targets’
Details
Work type
Part time
Work mode
office
Location
London
Salary
23550 GBP