FAQs
What are the primary responsibilities of the Returns Data Entry position?
The primary responsibilities include supporting the leadership team with data entry of returned items, maintaining service standards to other departments, responding to customer inquiries via email, and entering data as needed by the Returns and Customer Service Departments.
Is experience in a warehouse necessary for this role?
While not mandatory, having warehouse experience is preferred as it can be beneficial for understanding the operational aspects of the Returns Department.
What skills are required for the Returns Data Entry role?
Required skills include the ability to multi-task in a fast-paced environment, understanding WMS systems like High Jump, basic Excel and computer skills, attention to detail, and the ability to communicate in both English and Spanish.
What kind of training and development opportunities are offered?
Deckers Brands offers extensive opportunities and support for personal and professional development, allowing employees to pursue their passions and grow within the company.
What benefits are provided to employees?
Employees receive competitive pay, financial planning and wellbeing support, time away from work, various perks and discounts, health and wellness programs, and opportunities for growth and development.
What is the work environment like for the Returns Data Entry position?
The work environment is fast-paced and collaborative, allowing the Returns Data Entry to work closely with the Returns Department leadership team and interact with various internal departments.
What kind of technology or systems will I need to understand for this job?
You will need to have an understanding of Warehouse Management Systems (WMS) such as High Jump, as well as basic Excel and computer skills.
Are there any specific language requirements for this position?
Yes, the ability to communicate in both English and Spanish is required for this role.
How does Deckers Brands support diversity and inclusion in the workplace?
Deckers Brands is committed to creating an inclusive and equitable workplace, celebrating the diversity of its employees and ensuring that all individuals feel valued and respected regardless of their background or identity.