FAQs
What are the primary responsibilities of a Route Manager?
The primary responsibilities of a Route Manager include onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers assigned to them.
What qualifications are required for this position?
A minimum of an Associate's Degree or High School Diploma along with two years of relevant work experience is required. Additionally, successful completion of the WM Route Manager Trainee program is acceptable in lieu of experience.
Is experience managing union employees preferred for this role?
Yes, experience managing union employees and DOT regulated drivers is preferred but not mandatory.
What is the expected work schedule for this position?
The work schedule will vary from day to day and week to week, and candidates must be flexible to work weekends and shifts that can start as early as 5:00 AM or end as late as 8:00 PM.
What kind of work environment can a Route Manager expect?
The work environment is a mix between an office environment and a field environment, requiring regular use of standard office equipment as well as time spent in the field with frontline employees.
What is the salary range for the Route Manager position?
The expected salary range for this position is between $75,000 to $85,000, influenced by factors such as relevant experience, education, and work location.
Are there benefits provided with this position?
Yes, eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short-term disability, a stock purchase plan, a company match on 401K, paid vacation, holidays, and personal days.
How much experience in people management is required?
The ideal candidate should have at least 2 years of experience in people management, overseeing a staff of 25 or more employees.
Does the role involve safety management?
Yes, the Route Manager is responsible for ensuring safety practices are paramount, conducting root cause investigations for injuries and incidents, and evaluating safety issues at customer sites.
How will the Route Manager interact with frontline employees?
The Route Manager will have daily touchpoints with frontline employees for onboarding, coaching, mentoring, and performance management to ensure continued success and support.